At a Glance
- Tasks: Lead workforce planning, forecasting, and scheduling for a dynamic customer operation.
- Company: Join theforum.social, a fast-scaling company with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Be part of a growing team in a fast-paced environment with great career prospects.
- Why this job: Make a real impact by optimising operations and influencing senior leaders with your insights.
- Qualifications: Experience in workforce planning and strong analytical skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
theforum.social is seeking an experienced Workforce Planning Manager to own the end-to-end planning cycle for a multi-channel customer operation. You’ll forecast demand, build capacity plans, create schedules, and monitor real-time performance to protect service levels and drive cost efficiency.
You will influence senior leaders with data-led recommendations, develop reporting, and help shape tooling and processes as the function grows, including leading a small planning team in a fast-scaling environment.
WFM Manager: Own Forecasting, Scheduling & Growth in Manchester employer: theforum.social - jobboard
At theforum.social, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a WFM Manager, you will have access to comprehensive growth opportunities, allowing you to develop your skills while contributing to our dynamic multi-channel customer operation. Located in a vibrant environment, we offer competitive benefits and a supportive team atmosphere that values your insights and encourages professional development.
Contact Details:
theforum.social - jobboard Recruitment Team
