Join our Movement and Champion Restaurant Culture! ðAt TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.In the UK, we operate in one of the most competitive and fast-paced restaurant markets, where success requires strong execution, resilience, and commercial drive.We are looking for a Mandarin-speaking Key Account Manager to focus on the Chinese restaurant market across key UK areas.This is a target-driven new business role, focused on acquiring high-potential independent restaurants, groups, and strategic accounts in the Chinese sector. You will take full ownership of your territory, build a strong self-generated pipeline, and lead negotiations end to end within one of the UK’s most dynamic and influential hospitality communities.ð Discover life at TheForkWhat you will do:This is a field-based role (approx. 70% of your time).Your day-to-day will include:Prospecting and acquiring new restaurants, with a strong focus on Chinese and wider Asian restaurants in key UK locationsGenerating your own pipeline through cold calls, walk-ins, referrals, networking, and local market mappingConducting in-person meetings and product demos to present TheFork’s B2C and B2B value propositionManaging your own pipeline from first contact to negotiation and closingAdapting your schedule to restaurant availability, including occasional evening meetingsSharing market insights with the wider sales team to improve our approach to the Asian restaurant segmentWhat success looks like:First 60 daysQuick ramp up on the sales pitch and product knowledge (both B2C and B2B)Create a strong pipeline of qualified opportunitiesDemonstrate consistent daily activity acrosscalls, visits, meetings, and follow-upsClose your first 10+ deals independentlyAfter the first 60 daysReach full productivity on quarterly acquisition targetsManage your territory independently and proactivelyConsistently generate new business through your own pipelineDeliver strong weekly activity levels, including around 10 meetings per week and 30+ new opportunities created monthlyBecome a key internal reference point for the Chinese and wider Asian restaurant segment in your territoryWho you are:You must meet these essential qualifications:Fluent in Mandarin and English - both spoken and written4+ years of experience in sales, ideally in B2B, field sales, hospitality tech, food service, or restaurant-related environmentsProven ability to prospect, manage a pipeline, negotiate, and close deals independentlyStrong commercial mindset with the ability to influence and negotiate effectivelyResilience, with a positive and proactive attitude towards working in a target-driven environmentStrong organisational skills, with the ability to manage priorities effectively in a fast-paced settingYou can impress us withPrevious experience selling to Asian-owned businessesA strong local network within the Chinese or wider Asian hospitality communityA genuine passion for hospitality, with an interest in digital products and technology.Energy, consistency, and determination when facing challenges or rejectionA competitive mindset and ambition to exceed targetsGenuine passion for restaurants, food culture, and hospitalityInterest in digital products, restaurant technology, and marketplace platformsConfidence using digital tools, including Google Workspace; CRM experience is a plusWhat we offer you:ð An awesome team ð Competitive fixed salary and uncapped commissionð A permanent contractð Lunch vouchers available 3 working days per week (delivered to the office only) ð International teams and a multicultural environment spanning 11 offices across EuropeðHighly inclusive working environment ð ️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc ð Continuous learning and development programsð Free access to the Calm app to help you build resilience wherever you are in your mental health journeyðDedicated parental leave and caregiver leave policies (12 weeks fully paid)ð Health insurance ð ð½ Life & Disability Insurance at no cost to the employeeð Attractive pension plans ð Amazing offices with dining, a coffee point on each floor, and leisure area ð Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.#LI-OS1
Key Account Manager – Chinese Market (Mandarin-Speaking) in London
