Customer Product Success Specialist – Restaurant Onboarding (Swedish Speaker)Join our Movement and Champion Restaurant Culture! ðAt TheFork we believe that the best things in life happen around the table.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants.
Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.In the UK, we operate in one of the most competitive and fast-paced restaurant markets, where a strong start makes all the difference.
As our Trainer, you are the first TheFork Manager expert our new restaurant partners work with, turning a signed contract into a thriving partnership.Market focus: during your first 12 months, you will focus predominantly on the Swedish market, onboarding and training our Swedish restaurant partners, with occasional travel to Sweden required.
From your second year, the role will focus predominantly on the UK market.ð Discover life at TheForkAs part of the commercial team, you will make sure every newly signed restaurant goes live quickly and gets full value from our software, TheFork Manager.
You will:Deliver onboarding training to our partners on TheFork Manager virtually and face to face.Set up and optimize restaurant profiles and configuration so partners go live fast and convert diners from day one.Drive product adoption, turning new partners into confident, advanced users of the software within their first weeks.Adapt your training style to each audience, from independent owners to front-of-house and management teams.Identify upsell and cross-sell opportunities during onboarding and hand qualified leads to
Customer Success Specialist - Swedish Speaker in Kennington employer: TheFork
At TheFork, we pride ourselves on fostering a vibrant and inclusive work culture that champions diversity and personal growth. As a Key Account Manager focusing on the Chinese market, you'll enjoy competitive compensation, uncapped commission, and a wealth of benefits including continuous learning opportunities and a supportive team environment. Join us in one of the UK's most dynamic restaurant markets, where your passion for food and technology can truly make an impact.
