At a Glance
- Tasks: Manage restaurant partnerships and drive revenue growth through innovative solutions.
- Company: Join TheFork, a leading restaurant software platform in Europe.
- Benefits: Competitive salary, uncapped commission, flexible working, and lifestyle benefits.
- Other info: Enjoy a multicultural environment and continuous learning opportunities.
- Why this job: Be part of a passionate team making a real impact in the restaurant industry.
- Qualifications: 2+ years in account management; experience with hospitality clients is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant software platform in Europe, we connect the broadest community of loyal diners with the world’s favourite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people‑first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
What You Will Do
- As part of our Account Management team, you will own and grow the commercial performance of your restaurant portfolio.
- You will manage long‑term relationships with restaurant partners while driving revenue growth, retention, and adoption of TheFork solutions.
You Will
- Ensure your restaurant portfolio generates increased monthly revenue through the adoption and optimization of TheFork solutions.
- Negotiate win‑win commercial conditions that help restaurants optimize margins and increase seat occupancy.
- Act as the primary point of contact for your restaurant partners and build long‑term business relationships.
- Provide ongoing commercial support through phone and email, helping restaurants optimize their positioning strategy, revenue management, and online visibility.
- Set up action plans in collaboration with Sales and Marketing teams to develop promotional plans across your portfolio (including Festivals, special offers, YUMS, and SUPER YUMS).
- Monitor and take action to ensure restaurants comply with our Terms.
You Can Impress With These Additions
- You have at least two years of experience in account management or a closely related role.
- You have a proven background in pitching and selling promotions, deals, or flash sales.
- You have experience handling large portfolios, managing between 300 and 800 accounts.
- You are comfortable managing a high volume of activity, including 20–50 daily inbound and outbound calls.
- You thrive in fast‑paced environments and remain organised under pressure.
- You have experience within the Internet, digital, or tech sector.
- You have experience working with hospitality or restaurant clients.
What We Offer You
- An awesome team.
- Competitive fixed salary and uncapped commission.
- A permanent contract.
- Flexible working environment (2 days home office per week plus additional flexibility during the summer period and/or December).
- Lunch vouchers available 3 working days per week (delivered to the office only).
- International teams and a multicultural environment spanning 11 offices across Europe.
- Highly inclusive working environment.
- Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc.
- Continuous learning and development programs.
- Free access to the Calm app to help you build resilience wherever you are in your mental health journey.
- Dedicated parental leave and caregiver leave policies (12 weeks fully paid).
- Health insurance.
Account Manager employer: TheFork
At TheFork, we pride ourselves on being a people-first employer that champions a vibrant restaurant culture. With a commitment to innovation and diversity, we offer our Account Managers a dynamic work environment where they can thrive, supported by competitive salaries, flexible working arrangements, and extensive growth opportunities. Join us in making a meaningful impact in the restaurant industry while enjoying a collaborative and inclusive atmosphere across our international teams.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant and tech industries. Attend events, join online forums, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Account Manager role!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in account management. Highlight how you’ve driven revenue growth and built strong relationships. This will give potential employers a taste of what you can bring to their table.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to account management and the restaurant industry. Think about how you’d handle specific scenarios and be prepared to share your strategies for success.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who resonate with our values. Make sure to tailor your application to reflect your enthusiasm for food, technology, and making an impact in the restaurant world. Your seat at the table is waiting!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and technology shine through! We want to see how your enthusiasm aligns with our mission at TheFork. Share any relevant experiences that highlight your passion for the restaurant industry.
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any specific achievements that demonstrate your ability to drive revenue growth and build long-term relationships. We love seeing how you can make an impact!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at TheFork!
How to prepare for a job interview at TheFork
✨Know Your Stuff
Before the interview, dive deep into TheFork's services and how they impact restaurant operations. Familiarise yourself with their solutions and think about how you can help restaurants optimise their performance. This will show your genuine interest and understanding of the role.
✨Showcase Your Experience
Be ready to discuss your previous account management experiences, especially those involving large portfolios. Prepare specific examples of how you've driven revenue growth or improved client relationships. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to negotiate terms or pitch a solution. Practise these scenarios beforehand, focusing on creating win-win situations for both the restaurant and TheFork. This will highlight your negotiation skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about TheFork’s future plans or challenges in the restaurant industry. This shows that you're not just interested in the job but also invested in the company's success and culture.
