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For Companies At a Glance
- Tasks: Lead our sales team, drive revenue, and enhance guest loyalty at The Fellows House hotel.
- Company: The Fellows House is dedicated to providing exceptional experiences rooted in culture and devotion.
- Benefits: Enjoy a comprehensive salary, travel perks, staff discounts, and career development opportunities.
- Why this job: Join a dynamic team, shape hotel culture, and make a real impact on guest experiences.
- Qualifications: Bachelor's degree and 5 years of hotel sales experience required; strong leadership and communication skills essential.
- Other info: Be part of a passionate team committed to excellence and cultural appreciation.
The predicted salary is between 28800 - 48000 £ per year.
“Everyone can rise above their circumstances and achieve success if they are dedicated and passionate about what they do”.– Nelson Mandela
The Person
A dynamic and results-driven Sales Manager, who acts as ambassador of The Fellows House hotel. You will embody our core values of cultured, devoted and person centred, displaying value driven leadership with a devotion to excellence. You will have a passion for hospitality with a customer centric mindset demonstrating a deep devotion to providing a person-centered experience for both guests and team members.
The Role
Lead our sales department playing a pivotal role in driving revenue, increasing brand awareness, and fostering guest loyalty. The ideal candidate will possess a strong background in hotel sales, demonstrating creativity, strategic thinking, and effective leadership skills. You will possess the ability to develop and implement successful sales strategies and be passionate about delivering exceptional guest experiences and play a key role in promoting and enhancing the Fellows brand. If you have a proven track record in sales and marketing within the hospitality industry, possess leadership skills, and align with our brand values, we encourage you to apply.
Key Responsibilities
- Develop and implement strategic sales plans aligned with The Fellows brand values and business objectives.
- Drive community engagement strategies that enhance the reputation of The Fellows House and make The Fellows House the hub of the local community.
- Build on and develop relationships with current clients
- Analyse current markets and identify new markets and potential clients
- Ensure in house promotional material is current, effective and supports any new sales and marketing promotion.
- Lead a high-performing team to achieve sales targets, drive revenue growth, and enhance market share.
- Cultivate and maintain relationships with key clients, partners, and stakeholders to drive business opportunities.
- Analyse market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
- Collaborate with cross-functional teams, including operations and event management, to ensure seamless guest experiences.
- Provide regular reports and updates to senior management on sales initiatives, and market trends.
- Ensure that all outgoing communications are in line with brand guidelines.
- Devise and coordinate regular guest surveys, analysing the results and recommending continuous improvement ideas and actions.
- Deliver the product to expected Brand standards and manage the QE process.
- Devise and coordinate regular guest surveys, analysing the results and recommending continuous improvement ideas and actions.
Qualifications
- Bachelor\’s degree in Sales, Business, or a related field. Master\’s degree is preferred.
- Minimum of 5 years of experience in sales within the hospitality industry, with a focus on hotels.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills
- In-depth knowledge of digital marketing strategies and tools.
- Familiarity with the Fellows brand and a commitment to upholding its values.
- Ability to work independently and collaboratively in a fast-paced environment.
- Ability to travel as needed.
The Hotel
The Fellows House known for its commitment to providing exceptional experiences for guests. Rooted in the values of cultured, person-centered, and devoted we strive to create memorable moments that resonate with our guests and team members alike. We seek exceptional people who embody our values, are dynamic and want to contribute to the continued success and growth of our hotel.
Our Values
Cultured
- We believe in being our best and true selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.
Devoted
- We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. Passion for making the world a better and more interesting place. Passion for sharing wisdom. Passion for supporting each other to be the best we can be.
Person-centred
- We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.
In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of a new hotel and a comprehensive benefits package.
Benefits include
- Comprehensive salary package
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
- Staff meals and hot drinks on shift
- Career Development
- Extensive learning & development opportunities
If you wish to be considered for this superb opportunity please click ’apply’.
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Sales Manager employer: Thefellowshouse
Contact Detail:
Thefellowshouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with The Fellows House brand values and culture. Understanding what it means to be cultured, devoted, and person-centred will help you align your approach during interviews and discussions, showcasing how you embody these principles.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in hotel sales. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and the company.
✨Tip Number 3
Prepare to discuss specific sales strategies you've implemented in previous roles. Be ready to share examples of how you've driven revenue growth and enhanced guest experiences, as this will demonstrate your capability to fulfil the responsibilities outlined in the job description.
✨Tip Number 4
Research current market trends and competitor activities in the hospitality sector. Being knowledgeable about the industry landscape will allow you to engage in meaningful conversations during interviews and show that you're proactive and well-informed.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel sales and leadership. Use specific examples that demonstrate your ability to achieve sales targets and develop successful strategies, aligning with the values of The Fellows House.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the person-centred approach. Mention how your values align with those of The Fellows House and provide examples of how you've delivered exceptional guest experiences in the past.
Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles, such as percentage increases in sales or successful campaigns you led. This will help demonstrate your capability to drive revenue and enhance brand awareness.
Research The Fellows House: Familiarise yourself with The Fellows House brand and its values. Understanding their commitment to cultured, devoted, and person-centred service will allow you to tailor your application and show how you can contribute to their mission.
How to prepare for a job interview at Thefellowshouse
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully led a sales team. Highlight any strategies you've implemented that resulted in exceeding sales targets or improving team performance.
✨Align with Brand Values
Familiarise yourself with The Fellows House brand values: cultured, devoted, and person-centred. Be ready to explain how your personal values align with these and how you would embody them in your role as Sales Manager.
✨Prepare Market Insights
Research current market trends and competitor activities in the hospitality sector. Be prepared to discuss your findings and how you would leverage this information to develop effective sales strategies for The Fellows House.
