Qualified Tiler (Fixed Term Contract - 6 Months)

The Fellows House is a Curio Collection by Hilton hotel based in the heart of Cambridge. Our approach is built around being Cultured, Devoted, and Person-centred, and we take pride in delivering exceptional experiences for our guests and creating a supportive, welcoming environment for our team.

At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.

Most of all we seek exceptional people who embody our team culture to be as devoted and person-centred as you. The brightest and best Cambridge has to offer.

The Role

We are looking for a Qualified Tiler to join us on a 6-month fixed-term contract, supporting a programme of refurbishment and maintenance works across the hotel. This is a fantastic opportunity for a skilled tradesperson to contribute to maintaining the high standards our guests expect, working within a beautiful and historic Cambridge setting.

The Person

A Qualified Tiler is always working on behalf of our Guests and working with other Team Members, across all hotel departments. To successfully fulfil this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams.

Key responsibilities (A Non-exhaustive List)

As a Qualified Tiler, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent guest experience. You will also be required to follow all company statutory and legal regulatory requirements during repairs. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Install, repair, and maintain tiling across guest rooms, bathrooms, and communal areas to a high standard
• Prepare surfaces correctly prior to tiling, ensuring longevity and quality of finish
• Work to agreed project timescales, minimising disruption to hotel operations and guests
• Liaise closely with the Maintenance and Facilities team to prioritise works
• Ensure all work is carried out in line with health and safety regulations
• Maintain tools and equipment safely and appropriately and report any material or resource requirements
• Support wider maintenance duties as required during quieter periods

Requirements

• UK citizen or valid work permit
• Proven experience as a qualified tiler, ideally within a hotel, hospitality, or similar commercial setting
• Relevant trade qualification or equivalent demonstrable experience
• A keen eye for detail and pride in delivering high-quality finishes
• Ability to work flexibly and manage own workload across multiple areas of the hotel
• Strong communication skills and a professional, guest-conscious approach
• A positive, can-do attitude and willingness to be part of a wider team

OUR VALUES:

Cultured

We believe in being our best and true selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.

Devoted

We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. Passion for making the world a better and more interesting place. Passion for sharing wisdom. Passion for supporting each other to be the best we can be.

Person-centred

We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.

Benefits of working at The Fellows House:

• Comprehensive salary package
• Access to GO Hilton Travel Programme
• 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
• Staff meals and hot drinks on shift
• Career Development
• Extensive learning & development opportunities

In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of this hotel and a comprehensive benefits package.