At a Glance
- Tasks: Lead a passionate housekeeping team to create exceptional guest experiences.
- Company: The Fellows House, a unique hotel in Cambridge focused on culture and personal connection.
- Benefits: Competitive salary, global travel opportunities, and a supportive work environment.
- Other info: Embrace growth and development in a vibrant, culturally rich setting.
- Why this job: Join a dedicated team and make a real impact on guest satisfaction every day.
- Qualifications: 3 years in senior management, strong leadership, and knowledge of health and safety laws.
The predicted salary is between 30000 - 40000 £ per year.
The Hotel At the Fellows House aims to offer everyone who walks through our doors an amazing experience. We seek exceptional people who embody our cultured, devoted, and person-centred values.
The Person
- Willing to share experiences and knowledge with the team to ensure encouragement.
- Passionate about developing the team.
- Be an ambassador of our values: Cultured, Devoted, and Person-Centred.
The Role
- Oversee the daily housekeeping operations of the team, ensuring our Guests feel like they are our extended family.
- Assist with making The Fellows House Glisten while allowing the team to grow and develop current skills.
- Speak with the team to discuss their day’s duties.
- Complete work allocation reports.
- Check Front of House Areas against set quality criteria.
- Ensure arrival bedrooms are set and ready for our guests.
- Train current and new team members to allow self-growth.
- Discuss The Fellows House Values.
- Report any concerns to the Housekeeping Manager.
Requirements
- UK citizen or valid work permit.
- Proficient numeracy and literacy skills.
- 3 years previous experience in a senior management role in a Hilton product using OnQ.
- Proven ability to oversee the Rooms Division and manage costs effectively.
- In-depth knowledge of Health and Safety Laws.
- Sales and Marketing aptitude.
Benefits of working at The Fellows House:
- Comprehensive salary package.
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world.
Housekeeping Supervisor employer: Thefellowshouse
Contact Detail:
Thefellowshouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like The Fellows House. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for housekeeping and guest experience shine through. Share stories that highlight your commitment to creating exceptional experiences for guests.
✨Tip Number 3
Be prepared with questions! Research The Fellows House values and come ready to discuss how you embody them. This shows you’re not just interested in any job, but specifically in being part of their unique culture.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Fellows House.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating exceptional experiences for our guests and your team. Share specific examples that highlight your commitment to our values.
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Supervisor role. Highlight your relevant experience, especially in senior management roles within the hospitality sector. We love seeing how your skills align with what we’re looking for!
Be Person-Centred: Remember to emphasise your ability to engage with people on a human level. We value understanding and appreciating everyone’s unique needs, so share how you've done this in your previous roles. It’s all about making connections!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The Fellows House!
How to prepare for a job interview at Thefellowshouse
✨Know the Values Inside Out
Before your interview, make sure you understand The Fellows House values: Cultured, Devoted, and Person-Centred. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous management experiences, focusing on how you've developed team members and handled challenges. Be ready to share specific instances where your leadership made a difference.
✨Be Ready to Discuss Health and Safety
Given the importance of Health and Safety laws in this role, brush up on relevant regulations and be prepared to discuss how you've implemented safety protocols in past positions. This shows your commitment to creating a safe environment for both guests and staff.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics and the hotel's approach to guest experiences. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.