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For Companies At a Glance
- Tasks: Ensure high maintenance standards and deliver excellent guest experiences.
- Company: Join a unique hotel dedicated to exceptional service and personal growth.
- Benefits: Comprehensive salary, travel discounts, staff meals, and career development opportunities.
- Why this job: Be part of a passionate team making every guest's stay unforgettable.
- Qualifications: Previous maintenance experience preferred; strong communication and teamwork skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
The Hotel
At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel. Most of all we seek exceptional people who embody our team culture to be as devoted and person-centred as you.
The Person
A Maintenance Assistant is always working on behalf of our Guests and working with other Team Members, across all hotel departments. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on their own or in teams.
The Role
We are looking for a Maintenance Assistant to work in our maintenance team to ensure high standards are always maintained across the hotel and to deliver an excellent guest experience. The role will involve keeping all equipment in good repair with a minimum of downtime; complete maintenance work orders from all departments on a timely basis by following The Fellows House standard operating procedures. You will continually work towards and support the improvement of engineering service to guests, other departments, and fellow staff. This role involves shift patterns.
As part of our Fellows House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
Key responsibilities
As a Maintenance Assistant, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent guest experience. You will also be required to follow all company statutory and legal regulatory requirements during repairs. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Implement company statutory and legal requirements including fire, health and safety, hygiene, electricity at work, and all local by-laws
- Respond to all enquiries promptly
- Carry out maintenance repair work and ensure the appropriate PPE is worn during all repairs
- Maintain the green areas and car parks when applicable
- Follow planned preventative maintenance programmes
- Ensure good relationships with internal and external customers and contractors
- Ensure energy conservation initiatives are implemented
- Follow C.O.S.H.H regulations, in particular the storage of hazardous substances
- Attend additional training suitable to the role
Requirements
- UK citizen or valid work permit
- Proficient numeracy and literacy skills
- 2 years previous experience of hotel maintenance would be preferred.
- Previous maintenance experience including electrical, plumbing, or painting and decorating, would be advantageous.
Benefits of working at The Fellows House
- Comprehensive salary package
- Access to GO Hilton Travel Programme
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
- Staff meals and hot drinks on shift
- Career Development
- Extensive learning & development opportunities
If you wish to be considered for this superb opportunity click ’apply’. In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of this hotel and a comprehensive benefits package.
Maintenance Assistant in Cambridge employer: Thefellowshouse
Contact Detail:
Thefellowshouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant in Cambridge
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around The Fellows House or check out their website. Understanding their vibe and values will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Show off your skills! When you get the chance, talk about your previous maintenance experience. Whether it's plumbing, electrical work, or painting, make sure to highlight how your skills can contribute to keeping the hotel running smoothly.
✨Tip Number 3
Be ready to chat about teamwork! Since you'll be working closely with other departments, share examples of how you've collaborated in the past. This will demonstrate your commitment to delivering excellent service and maintaining good relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining the team at The Fellows House. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Maintenance Assistant in Cambridge
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and maintenance. A positive attitude goes a long way!
Tailor Your Application: Make sure to tailor your application to the Maintenance Assistant role. Highlight any relevant experience you have in hotel maintenance or similar fields, and mention how your skills align with our values at The Fellows House.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Thefellowshouse
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common hotel maintenance tasks like plumbing, electrical work, and painting. Being able to discuss your past experiences and how they relate to the role will show that you're prepared and serious about the position.
✨Show Your Positive Attitude
The job requires a positive attitude, so make sure to convey that during your interview. Smile, maintain eye contact, and express enthusiasm for the role. Share examples of how you've tackled challenges with a can-do mindset in previous jobs.
✨Communicate Clearly
Good communication is key in this role, especially when working with guests and team members. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully communicated with others to resolve issues.
✨Demonstrate Flexibility
Since the role involves responding to various work situations, be ready to discuss how you've adapted to changing circumstances in the past. Highlight your ability to work both independently and as part of a team, showcasing your versatility and commitment to delivering excellent service.
