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- Tasks: Ensure top-notch maintenance and enhance guest experiences in a leading hotel.
- Company: A prestigious hotel in Cambridge with a focus on guest satisfaction.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Be part of a dynamic team that shapes the hotel culture and delights guests.
- Qualifications: 2 years of hotel maintenance experience and strong communication skills.
- Other info: Join us to make a real difference in guest experiences!
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel in Cambridge is seeking a dedicated Maintenance Assistant to ensure high maintenance standards and deliver an excellent guest experience. The ideal candidate will have at least 2 years of hotel maintenance experience, exhibit excellent communication skills, and be committed to customer service.
Responsibilities include:
- Performing maintenance work
- Responding to inquiries
- Complying with safety regulations
Join a dynamic team where your efforts shape the hotel culture and enhance guest experiences.
Hotel Maintenance Specialist - Guest Experience & Growth in Cambridge employer: Thefellowshouse
Contact Detail:
Thefellowshouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Maintenance Specialist - Guest Experience & Growth in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience in hotel maintenance. Share specific examples of how you've tackled challenges and improved guest experiences in the past.
✨Tip Number 3
Be proactive! If you see a hotel you’d love to work at, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by practising common questions related to maintenance and customer service. We recommend role-playing with a friend to boost your confidence and ensure you can communicate your passion for enhancing guest experiences.
We think you need these skills to ace Hotel Maintenance Specialist - Guest Experience & Growth in Cambridge
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your hotel maintenance experience in your application. We want to see how your skills and background align with the role, so don’t hold back on sharing specific examples of your past work!
Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well, so we can easily see how you’d fit into our team.
Customer Service Matters: We’re all about delivering an amazing guest experience, so let us know how you’ve gone above and beyond in customer service roles before. Share any stories that showcase your commitment to making guests feel valued and cared for.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Thefellowshouse
✨Know Your Stuff
Make sure you brush up on your hotel maintenance knowledge. Familiarise yourself with common issues that arise in hotels and how to fix them. Being able to discuss specific examples from your past experience will show that you’re not just a talker but someone who can get the job done.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice explaining technical issues in simple terms. Think about how you would explain a maintenance problem to a guest who might not understand the jargon. This will demonstrate your ability to connect with guests and colleagues alike.
✨Customer Service Mindset
Prepare to discuss how you’ve gone above and beyond for guests in previous roles. Think of specific instances where your actions directly improved a guest's experience. This will highlight your commitment to customer service, which is crucial for this position.
✨Safety First
Familiarise yourself with safety regulations relevant to hotel maintenance. Be ready to discuss how you ensure compliance in your work. Showing that you prioritise safety not only protects guests but also reflects well on the hotel’s reputation.
