The Fellows House Cambridge is seeking a Guest Experience Assistant to support the Front Office and ensure guest arrivals run smoothly. You will welcome guests, manage check-in and check-out, provide accurate information about rooms, rates, and local attractions, and handle routine queries with a professional, friendly manner.
We value energetic, customer-focused team members who thrive in a dynamic, multicultural environment and are committed to delivering WOW experiences.
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Guest Experience Lead - Front Desk & WOW Service in Cambridge employer: Thefellowshouse
The Fellows House in Cambridge is an exceptional employer, offering a vibrant work culture that prioritises guest experience and employee development. With opportunities for training and growth within the hospitality sector, team members enjoy a supportive environment where their contributions are valued, making it a rewarding place to build a career in food and beverage supervision.
