At a Glance
- Tasks: Keep our front of house sparkling and welcoming for guests from around the world.
- Company: Join The Fellows House, a unique hotel with a focus on exceptional guest experiences.
- Benefits: Enjoy a competitive salary, travel perks, and 50% off food and drinks at Hilton Hotels.
- Other info: Great career development opportunities and a supportive team environment.
- Why this job: Be an ambassador of our values while making a real impact on guest experiences.
- Qualifications: Previous experience in a senior management role and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel. Most of all we seek exceptional people who embody our cultured, devoted and person centred values.
The Person
- Roll up one’s sleeves to get stuck in with the team to ensure we make The Fellows House Glisten.
- Happy to engage with people from all corners of the world, be an ambassador of our values Cultured, Devoted and Person Centred.
The Role
- Have our front of house showcase style while holding a welcoming feeling, ensuring our Guests feel like they are our extended family, assist with making The Fellows House Glisten.
Key Responsibilities
- Engage with Guest to hear their thoughts, even Dreams.
- Main entrance to be glistening.
- Clean all front of house areas.
- Poolside, Changing rooms and Rest rooms to be cleaned and maintained.
- Replenish consumable items.
- Keep trolley and service rooms clean and tidy.
- Requisition and control supplies of cleaning material.
- Report any maintenance work required.
- Undertake extra cleaning duties as assisted by Housekeeping Manager.
- Ensure the security of our guest’s and The Fellows House.
Requirements
- UK citizen or valid work permit.
- Proficient numeracy and literacy skills.
- 3 years previous experience of a senior management role in a Hilton product using OnQ.
- Proven ability to oversee the Rooms Division and manage costs effectively.
- In-depth knowledge of Health and Safety Laws.
- Sales and Marketing aptitude.
Benefits of working at The Fellows House
- Comprehensive salary package.
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme.
- Staff meals and hot drinks on shift.
- Career Development.
- Extensive learning & development opportunities.
Front of House Public Area Cleaner in Cambridge employer: Thefellowshouse
At The Fellows House, we pride ourselves on creating a welcoming and engaging environment for both our guests and employees. With a strong focus on personal development, we offer extensive learning opportunities and a comprehensive benefits package, including access to the GO Hilton Travel Programme and generous discounts. Join us in making every guest experience exceptional while being part of a cultured and devoted team in the heart of Cambridge.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Public Area Cleaner in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Fellows House's social media and website. This will help you understand their values and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions for Front of House roles, and don’t forget to highlight your experience and how you embody their cultured, devoted, and person-centred values.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front of house role. Wear something smart and professional that reflects the welcoming vibe of The Fellows House, so you look the part right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for their team!
We think you need these skills to ace Front of House Public Area Cleaner in Cambridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and how you embody our values of being Cultured, Devoted, and Person Centred.
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Public Area Cleaner role. Highlight your relevant experience and skills that align with our mission to make The Fellows House Glisten. This shows us you’re genuinely interested in the position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experience and skills, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us you’re keen on joining our team at The Fellows House. We can’t wait to hear from you!
How to prepare for a job interview at Thefellowshouse
✨Know the Company Culture
Before your interview, take some time to research The Fellows House and its values. Understand what it means to be cultured, devoted, and person-centred. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Front of House Public Area Cleaner, engaging with guests is key. Prepare examples of how you've interacted positively with customers in the past. Highlight your ability to listen to their needs and make them feel welcome, as this aligns perfectly with the role's requirements.
✨Demonstrate Your Cleaning Expertise
Be ready to discuss your previous cleaning experience, especially in high-traffic areas. Talk about specific techniques or products you’ve used to maintain cleanliness and hygiene. This will reassure the interviewers that you can keep The Fellows House glistening and up to their standards.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
