At a Glance
- Tasks: Provide friendly service and create memorable experiences for guests.
- Company: The Hotel At the Fellows House, a unique and vibrant hotel in Cambridge.
- Benefits: Comprehensive salary, travel perks, staff discounts, and career development opportunities.
- Other info: Be part of a culture that values empowerment, engagement, and exceptional service.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: Experience in Food & Beverage or customer service, with great communication skills.
The Hotel At the Fellows House aims to offer everyone who walks through our doors an amazing experience. We seek exceptional people who embody our team culture to be as devoted and person-centred as you.
The Person
- You are a fun, friendly and well-presented individual.
- You are a great team worker and are passionate about customer service.
- You have experience in a Food & Beverage environment or in customer service.
- You enjoy contact with people.
The Role
- Welcome, greet, and look after guests from the moment they arrive in the restaurant until they leave.
- Ensure high level of customer satisfaction.
- Resolve complaints or issues guests might have.
- Maintain friendly and professional service at all times.
- Upsell and maximise sales and revenue.
Requirements
- UK citizen or valid work permit.
- Previous Food & Beverage hotel or Restaurant experience is desired.
- Previous experience in a high volume/fast-paced environment.
- Fluent English and excellent communication skills.
Benefits of working at The Fellows House:
- Comprehensive salary package.
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme.
- Staff meals and hot drinks on shift.
- Career Development with extensive learning & development opportunities.
In exchange for your efforts and dedication, we offer a fantastic place to work, an opportunity to shape the culture of a new hotel, and a comprehensive benefits package.
If you wish to be considered for this superb opportunity, click 'apply'.
Food & Beverage Assistant in Cambridge employer: Thefellowshouse
The Fellows House in Cambridge is an exceptional employer, offering a vibrant work culture that prioritises guest experience and employee development. With opportunities for training and growth within the hospitality sector, team members enjoy a supportive environment where their contributions are valued, making it a rewarding place to build a career in food and beverage supervision.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thefellowshouse. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thefellowshouse
Don't be shy about reaching out to Thefellowshouse directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thefellowshouse and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thefellowshouse
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
