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For Companies At a Glance
- Tasks: Craft delicious cocktails and provide friendly service to guests.
- Company: The Hotel At the Fellows House, a unique and vibrant hotel in Cambridge.
- Benefits: Comprehensive salary, travel discounts, staff meals, and career development opportunities.
- Why this job: Join a passionate team and create memorable experiences for guests every day.
- Qualifications: Experience in Food & Beverage or customer service, with excellent communication skills.
- Other info: Be part of a culture that values empowerment, engagement, and exceptional service.
The predicted salary is between 22000 - 26000 £ per year.
The Hotel At the Fellows House aims to offer everyone who walks through our doors an amazing experience. We seek exceptional people who embody our team culture to be as devoted and person-centred as you.
The Person
- You are a fun, friendly and well-presented individual.
- You are a great team worker and are passionate about customer service.
- You have experience in a Food & Beverage environment or in customer service.
- You enjoy contact with people.
The Role
- As a F&B Assistant Bartender, you will provide a friendly and efficient service to all hotel and external guests.
- You will be responsible for crafting delicious cocktails and drinks in our fantastic bar.
Key responsibilities
- Welcome, greet, and look after guests from the moment they arrive in the bar until they leave.
- Ensure high level of customer satisfaction.
- Resolve complaints or issues guests might have.
- Maintain friendly and professional service at all times.
- Upsell and maximise sales and revenue.
- Craft fantastic drinks and cocktails.
Requirements
- UK citizen or valid work permit.
- Previous Food & Beverage hotel or Restaurant experience is desired.
- Previous experience in a high volume/fast-paced environment.
- Fluent English and excellent communication skills.
Cultured
We believe in being our best and true selves every single day and delivering the most refined experiences possible. We have a deep love and respect for all cultures and cultural pursuits.
Devoted
We are wholly committed to creating perfect experiences for our guests and teams alike. Everything we do is fuelled by passion.
Person-centred
We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are.
Benefits of working at The Fellows House:
- Comprehensive salary package.
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme.
- Staff meals and hot drinks on shift.
- Career Development with extensive learning & development opportunities.
If you wish to be considered for this superb opportunity click ’apply’.
F&B Assistant / Bartender in Cambridge employer: Thefellowshouse
Contact Detail:
Thefellowshouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant / Bartender in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Fellows House's vibe online. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their unique experience.
✨Tip Number 2
Practice your customer service skills! Since the role is all about making guests feel special, think of some examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview!
✨Tip Number 3
Be ready to showcase your enthusiasm! Remember, they value passion over just skills. So, let your excitement for the role and the hospitality industry come through in your conversations. A positive attitude can make all the difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Fellows House. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace F&B Assistant / Bartender in Cambridge
Some tips for your application 🫡
Show Your Enthusiasm: We love a bit of passion! Make sure your application reflects your excitement for the role. Share why you’re keen to join our team and how you can contribute to creating amazing experiences for our guests.
Tailor Your CV: Don’t just send out the same CV everywhere. We want to see how your experience in Food & Beverage or customer service makes you a perfect fit for us. Highlight relevant skills and experiences that align with what we’re looking for.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your personality and how you embody our values. Be genuine and let your unique voice come through – we want to get to know the real you!
Apply Through Our Website: Make it easy for us to find you! Apply directly through our website to ensure your application gets to the right place. Plus, it shows you’re serious about joining our fantastic team at The Fellows House.
How to prepare for a job interview at Thefellowshouse
✨Show Your Enthusiasm
As the job description highlights, enthusiasm is key! Make sure to express your passion for customer service and your eagerness to create memorable experiences for guests. Share specific examples from your past roles where you went above and beyond to make someone's day.
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be prepared to discuss your favourite drinks and even suggest a few creative ideas for new cocktails. This shows that you're not just a bartender but someone who takes pride in their craft and is excited about the role.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, come ready to share experiences where you collaborated effectively with others. Highlight how you contribute to a positive team environment and how you handle challenges together with your colleagues.
✨Practice Your Communication Skills
Excellent communication is crucial in hospitality. During the interview, focus on clear and friendly communication. You might even want to role-play common guest interactions or complaints to showcase your problem-solving skills and ability to maintain professionalism under pressure.