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- Tasks: Join our school support team as an IT Technician, providing first and second line support.
- Company: TEAL is dedicated to creating great schools and stronger communities for better lives.
- Benefits: Enjoy discounts, family-friendly policies, pension schemes, and well-being support.
- Why this job: Be part of a rewarding environment that values your contributions and promotes community well-being.
- Qualifications: Previous IT support experience, especially in education, and knowledge of Microsoft Office and networking.
- Other info: Flexible working options available; travel between sites required.
The predicted salary is between 22700 - 32700 £ per year.
An opportunity has arisen to join the team at TEAL as an IT Technician who will work as part of TEAL’s school support team providing a first line support help-desk function and on occasions provide second line support where appropriate.
The successful applicant will be expected to take a lead on managing the schools’ IT requirements and ensuring the service level agreement is upheld.
The role will be based at Driffield School and Sixth Form, however you will be required to travel to other sites to provide support as required.
This is a permanent position working up to 37 hours per week, however we are happy to consider applications on a part-time and/or term-time basis.
The actual annual salary upon appointment with TEAL will be £27,269 per annum year-round.
Why choose us?
Our core purpose is to make great schools and happier, stronger communities so that people have better lives\’. This underpins everything we do.
In addition to joining a team where staff experience an enjoyable, varied and rewarding working environment we can also offer you:
- Access to our staff benefits platformwhich includes big brand discounts and other financial incentives including a cycle to work scheme offering discounted bike purchase
- Family friendly policies,including sector leading Maternity, Adoption and Neonatal care pay offers.
- Membership of theEast Riding Pension Scheme with benefits including secure earnings linked pension and a lump sum death grant of three times your salary
- Well-being support including discounted gym membership; free annual flu vaccinations; refund of the cost of the annual NHS prescription prepayment certificate; access to a free employee assistance scheme 24/7 with advice on a wide range of practical issues ranging from legal information and consumer issues to specialist counselling.
What are we looking for?
We are looking for an individual who hasprevious IT support experience, preferably in an Education setting. The successful postholder will be required to reliably commute between multiple sites in order to provide support via our traded service agreements.
Your knowledge, skills and experience:
- Excellent knowledge of Microsoft Office suite
- Demonstrable knowledge of Windows 10 and Windows Server 2012 R2+ through to Windows Server 2019
- Working experience of networking hardware configuration and network deployment applications such as SCCM, InTune, Google Admin Console and MDM solutions.
- Multi-domain-single tenant office365 management
- Backup infrastructure technologies, NAS, Replication Hosts, Veeam and BaaS.
Further information about our School and Trust can be found in the applicant brochure.
All applications must be received by no later than Friday 11th July 2025 at 9am
It is anticipated interviews will be held on Wednesday 16th July 2025 at Driffield School and Sixth Form.
We look forward to receiving your application and we will contact you once your application has been reviewed.
The Education Alliance is committed to safeguarding and promoting the welfare of children and young people. Clearance from the Disclosure and Barring Service prior to appointment and we undertake an online check, in line with the Keeping Children Safe in Education 2024 guidance.
TEAL Associate Staff, Scp11 Actual Salary of £27,269 FTE
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IT Technician (School Support Team) employer: Theeducationalliance
Contact Detail:
Theeducationalliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (School Support Team)
✨Tip Number 1
Familiarise yourself with the specific IT systems and software mentioned in the job description, such as Windows Server and Office 365. This will not only boost your confidence but also show your potential employer that you are proactive and ready to hit the ground running.
✨Tip Number 2
Network with current or former employees of TEAL or similar educational institutions. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss your previous IT support experiences, especially in educational settings. Think of specific examples where you successfully resolved issues or improved processes, as this will demonstrate your capability and relevance for the role.
✨Tip Number 4
Show enthusiasm for the mission of TEAL, which focuses on creating better schools and communities. Be ready to articulate how your values align with theirs, as cultural fit is often just as important as technical skills in educational roles.
We think you need these skills to ace IT Technician (School Support Team)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the IT Technician position. Highlight your relevant experience in IT support, especially in an educational setting.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your knowledge of Microsoft Office, Windows operating systems, and networking hardware configuration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your commitment to enhancing the educational environment. Mention any previous experience working in schools and how you can contribute to TEAL's mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Theeducationalliance
✨Showcase Your IT Support Experience
Make sure to highlight your previous IT support experience, especially in an educational setting. Be prepared to discuss specific examples of how you've resolved technical issues and supported users effectively.
✨Demonstrate Knowledge of Relevant Technologies
Familiarise yourself with the technologies mentioned in the job description, such as Windows 10, Office 365, and networking hardware. Be ready to explain your experience with these tools and how you can apply them in the role.
✨Emphasise Your Communication Skills
As you'll be providing first line support, strong communication skills are essential. Practice explaining technical concepts in simple terms, as you'll need to assist users who may not be tech-savvy.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview about the team dynamics, the types of challenges you might face, and the support structure in place. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
