At a Glance
- Tasks: Serve food and drinks while providing top-notch customer service.
- Company: The Doyen, a vibrant bar and restaurant in Belfast.
- Benefits: Flexible hours, opportunity for NVQ Level 2 qualification, and a fun work environment.
- Other info: Perfect for students looking for part-time work with growth opportunities.
- Why this job: Join a dynamic team and enhance your hospitality skills while making customers smile.
- Qualifications: Previous bar or food service experience is a plus; enthusiasm and teamwork are key.
The predicted salary is between 10 - 12 £ per hour.
Location: 829 Lisburn Road, Belfast, BT9 7GY
Employment: Part-Time Permanent
Responsibilities:
- To provide a high standard of customer service in the serving of food and drink.
- To set up the bar counter and the food service area in the appropriate manner as per Company procedures.
- To meet and greet customers, take food and drink orders and liaise with all relevant personnel in ensuring the delivery of these orders to the customer.
- To anticipate the needs of the customer and to ensure that the customer receives excellent customer service at all times.
- To ensure that the food service and bar service areas meet the Company standard regarding cleanliness, health and safety.
- To calculate the bills correctly and accept and verify various methods of payment.
- To refill bar stock levels and ensure efficient bar stock including stock rotation.
- To carry out end of shift duties according to Company procedures.
- To carry out toilet checks on a regular basis.
- To ensure that a high standard of personal hygiene and appearance is maintained at all times.
- Any other duties relevant and related to the post.
Skills and Experience:
- A minimum of 6 months previous bar service experience is desirable.
- A minimum of 6 months previous foodservice experience is desirable.
- A working knowledge of Micros is desirable.
- The ideal candidate will be a team player, customer focused and enthusiastic, with the desire to ensure that our customers receive excellent service.
- With excellent communication skills, the ideal candidate will be able to approach their work in a methodical and logical manner.
Main Points of Contact – internal and external:
- Customers
- Other staff in the premises
Other relevant information:
- Flexible regarding hours of work.
- Opportunity to work towards an NVQ Level 2 in Food & Beverage Service.
Bar & Waiting Staff - The Doyen in Belfast employer: Thedoyenbelfast
The Doyen is an exceptional employer located in the vibrant heart of Belfast, offering part-time roles that provide flexibility and a supportive work environment. With a strong focus on customer service excellence, employees are encouraged to develop their skills through opportunities such as working towards an NVQ Level 2 in Food & Beverage Service, all while being part of a dynamic team that values collaboration and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Staff - The Doyen in Belfast
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Doyen and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and gives you a feel for the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customers or busy shifts. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your teamwork! Be ready to share examples of how you've worked well in a team before. The Doyen values team players, so let them know you’re all about collaboration.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Bar & Waiting Staff - The Doyen in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to make customers happy, so share those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the Bar & Waiting Staff role at The Doyen.
Tailor Your Application:Make sure to customise your application for this specific role. Mention your relevant experience in bar and food service, and how it aligns with our standards at The Doyen. We love seeing candidates who take the time to connect their skills to our needs!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Thedoyenbelfast
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and drinks offered at The Doyen. This shows that you’re genuinely interested in the role and can engage with customers about their choices.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to meet a customer's needs, as this is crucial for the role.
✨Dress to Impress
Since personal hygiene and appearance are important in this job, dress smartly for your interview. A neat and tidy appearance will reflect your understanding of the standards expected in the bar and waiting industry.
✨Ask Questions About the Team
Demonstrate your enthusiasm by asking about the team dynamics and how you can contribute. This shows that you’re not just looking for a job, but you want to be part of a team that delivers great service.
