Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Store Manager in delivering exceptional customer service and maintaining store presentation.
- Company: Niwaki is a renowned brand known for high-quality gardening tools, blending tradition with modern design.
- Benefits: Enjoy perks like a pension scheme, private medical insurance, staff discounts, and career development opportunities.
- Why this job: Join a passionate team in a vibrant environment, perfect for those who love gardening and Japanese culture.
- Qualifications: Retail experience, excellent customer service skills, and an interest in Japanese culture are essential.
- Other info: This full-time role includes occasional pop-up events and requires weekend availability.
The predicted salary is between 30000 - 42000 £ per year.
Respected across the industry, the quality and precision of Niwaki products have made them a firm favourite amongst gardeners. The company was established by British sculptor, turned gardener, Jake Hobson and they source a range of gardening tools and products, produced in small quantities by traditional methods.
Located in Marylebone, the flagship Niwaki store is looking to recruit an Assistant Manager to provide a key supporting role to the Niwaki Store Manager in the heart of Chiltern Street, London. The role involves making sure customers receive impeccable service, the products are beautifully presented, and the store is run like a well-oiled machine. The role is primarily based at the Chiltern Street store (W1U 7QL), but also includes occasional opportunities to be involved in pop-ups and events.
The candidate will have experience in retail, an exemplary approach to customer service, and an interest in Japanese culture. You will be well-presented, positive, and proactive with some supervisory or management experience.
The new candidates will enjoy a professional working environment with great colleagues, and benefits such as:
- Pension scheme
- Private medical insurance (after one year in post)
- Staff discount on Niwaki products
- Career development opportunities
- Annual leave, 28 days including bank holidays
Contract: Permanent, full time (37.5 hour week on a rota basis including 1 day per weekend and some bank holiday working dependent on store opening hours)
Niwaki Chiltern Street: Assistant Manager employer: Thedirt
Contact Detail:
Thedirt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Niwaki Chiltern Street: Assistant Manager
✨Tip Number 1
Familiarise yourself with Niwaki's product range and their unique selling points. Understanding the craftsmanship and traditional methods behind the tools will help you engage with customers and demonstrate your passion for gardening.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond in previous roles. Being able to discuss specific instances where you enhanced the customer experience will set you apart.
✨Tip Number 3
Research Japanese culture and its influence on gardening. This knowledge will not only reflect your interest but also allow you to connect with the brand's ethos, making you a more appealing candidate.
✨Tip Number 4
Network with current or former employees of Niwaki if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Niwaki Chiltern Street: Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position at Niwaki. Tailor your application to highlight relevant experience in retail and customer service.
Showcase Your Passion: Express your interest in Japanese culture and gardening in your application. Mention any personal experiences or knowledge that align with Niwaki's values and products, as this will demonstrate your enthusiasm for the role.
Highlight Relevant Experience: Detail your previous retail and supervisory experience in your CV. Use specific examples to illustrate how you've provided excellent customer service and contributed to a well-run store environment.
Craft a Compelling Cover Letter: Write a cover letter that complements your CV. Use it to convey your personality, work ethic, and why you would be a great fit for the Niwaki team. Make sure to address your proactive approach and ability to work well with colleagues.
How to prepare for a job interview at Thedirt
✨Show Your Passion for Gardening
Make sure to express your enthusiasm for gardening and the products Niwaki offers. Share any personal experiences or projects that highlight your interest in gardening, as this will resonate well with the company's ethos.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Assistant Manager position.
✨Research Japanese Culture
Since an interest in Japanese culture is important for this role, take some time to learn about its significance in gardening and design. Mention any relevant knowledge during the interview to show your alignment with the company's values.
✨Dress to Impress
As the role requires a well-presented individual, make sure to dress smartly for the interview. A polished appearance will reflect your professionalism and respect for the opportunity at Niwaki.
