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- Tasks: Build strong customer relationships and manage glasshouse projects from start to finish.
- Company: Join Alitex, a family-run business passionate about horticulture and personal development.
- Benefits: Enjoy company events, pension scheme, gym membership, and on-site parking.
- Why this job: Make a real impact while working in a supportive and creative environment.
- Qualifications: Strong communication skills and experience in project management required.
- Other info: Full-time, permanent role based in Petersfield with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Alitex Ltd, established in 1952, is a thriving family business specialising in designing and manufacturing world-class aluminium glasshouses.
Passionate about all that grows, Alitex not only take great pride in product and service, but are committed to providing a great working environment and taking each member of the team on a development journey. Their values are simple, but essential. Alitex take pride in all they do, personal development is a must, and the company wants everyone to feel part of the Alitex family and encourage individual thinking.
Alitex, driven by a profound passion for horticulture, not only upholds product and service standards, but also places paramount importance on fostering a comprehensive and enriching work environment, taking each team member on a development journey. Alitex’s values, while simple, are deeply ingrained in its culture. The company takes pride in its accomplishments and recognises the paramount significance of personal development. Alitex aspires to create a sense of belonging amongst its employees, fostering an environment that encourages individual thought and creativity.
The role
This role is all about building and maintaining strong, long-term customer relationships while ensuring projects run smoothly from start to finish. You will be the trusted guide for Alitex clients, supporting them at every step of their journey and ensuring they feel valued, informed, and delighted with their experience.
Alongside customer care, you will also oversee the planning, coordination, and delivery of glasshouse projects in the UK and overseas. From managing timelines and technical surveys to collaborating with internal teams and external partners, you’ll ensure every detail is handled with precision. This balance of relationship management and technical organisation is at the heart of the role.
The candidate will receive in-house, on the job training to take on the following key responsibilities:
- Be the main point of contact for customers, maintaining regular communication and providing reassurance throughout their Alitex journey.
- Capture and record key customer information and project updates using the in-house CRM system.
- Coordinate multiple projects simultaneously, managing each stage from sale through design, production, and installation.
- Work closely with internal teams to ensure a seamless customer experience and the highest standards of delivery.
- Anticipate and resolve customer or contractor queries promptly, maintaining confidence and trust.
- Conduct technical site surveys (UK and overseas) to verify dimensions, check tolerances, and assess safety.
- Produce clear, detailed reports from technical surveys to share with both customers and internal stakeholders.
- Maintain well-structured project plans and timelines, ensuring milestones are met.
- Identify potential risks, always prioritising safety and customer satisfaction.
The candidate
You possess a strong aptitude for establishing rapport and providing exceptional customer service. You have proven experience in managing multiple projects and balancing competing priorities. Your exceptional communication skills, enable you to articulate technical details in a clear and customer-friendly manner.
You demonstrate high organisational and detail-oriented abilities, and you are proficient in utilising CRM systems and administrative processes. As a collaborative team player, you effectively work with both colleagues and external partners. Furthermore, you are a problem-solver who maintains composure under pressure and remains steadfast in creating positive outcomes for customers. Applicants must have the right to live and work in the UK and have a full driving license.
- Contract: Full time, permanent
- Location: Torberry Farm, Petersfield GU31 5RG
- Benefits: Company events, company pension, Cycle to work scheme, Gym membership and On-site parking
Full job and application details can be found here .
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Alitex: Project Manager employer: Thedirt
Contact Detail:
Thedirt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alitex: Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the horticulture and project management fields. Attend industry events or join online forums where you can connect with potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for horticulture shine through. Alitex values individual thinking, so don’t be afraid to share your unique ideas and experiences.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle customer queries or manage multiple projects. Use real-life examples from your past experiences to demonstrate your problem-solving skills and organisational abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and company culture, which will help you tailor your approach and show you’re a perfect fit for the Alitex family.
We think you need these skills to ace Alitex: Project Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for horticulture and customer service shine through. We love candidates who are genuinely excited about what we do at Alitex, so don’t hold back on sharing your enthusiasm!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Project Manager role. We want to see how your skills in managing projects and building relationships can contribute to our team.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language to explain your experiences and achievements. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Alitex family!
How to prepare for a job interview at Thedirt
✨Know Your Stuff
Before the interview, dive deep into Alitex's history and values. Understand their commitment to horticulture and customer service. This will not only show your genuine interest but also help you align your answers with their core principles.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed multiple projects in the past. Highlight your organisational skills and how you’ve maintained timelines while ensuring customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication and Relationship Building
Since the role involves being the main point of contact for customers, prepare to demonstrate your exceptional communication skills. Share instances where you’ve built strong relationships with clients or resolved conflicts effectively, showcasing your ability to keep customers informed and delighted.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready that reflect your understanding of the role and the company. Ask about their approach to personal development or how they foster a sense of belonging within the team. This shows you’re not just interested in the job, but in being part of the Alitex family.
