Technical Trainer in Cardiff

Key Responsibilities

• Training Delivery & Design: Develop and deliver training on all aspects of the residential conveyancing process, including technical processes, compliance, procedures, and soft skills, to meet business needs and support staff development. Design, develop and implement a structured trainee programme to develop Property Lawyers and enable career progression. Provide training for existing staff to enhance performance, support personal development, ensure consistency and maintain compliance and quality standards. Create and manage a mandatory training calendar in collaboration with subject matter experts (e.g., AML, GDPR, Fraud, Health & Safety), identifying the most appropriate content and delivery methods to maximise completion rates. Partner with IT teams to produce and maintain training resources that support effective use of systems and workflows. Collaborate with Compliance teams to produce and maintain training resources that promote best practice and regulatory requirements. Deliver training through multiple channels, including face to face classroom, virtual sessions, e-learning, and external providers as required.
• Training Materials & Resources: Design, update and maintain training materials, guides and resources to ensure alignment with current legislation, CLC requirements and internal policies. Leverage and utilise learning technology and software (e.g. Articulate) to enhance training delivery across multiple formats. Manage, maintain and structure the Learning Management System (LMS) to provide a centralised hub for all learning resources and maintain accurate training records for staff.
• Onboarding & Induction: Support operational leaders in onboarding new starters through building a structured, team and role-specific induction programme. Partner with Talent Acquisition and HR teams to support delivery of core company induction programmes and in managing the full onboarding process. Maintain the LMS as the central hub for induction resources and training records.
• Monitoring, Compliance & Reporting: Monitor and evaluate training effectiveness, adjusting content and delivery methods to ensure measurable impact across the business. Promote a culture of continuous learning by refining and developing training based on feedback, performance metrics, development needs and business priorities. Maintain accurate training records within the LMS, including completion tracking, engagement monitoring and gap analysis. Provide regular reports to the Head of Legal Training on training feedback, completion and engagement, emerging needs and proposals for new programmes. Manage Apprenticeship Levy funds effectively to support staff in completing relevant external training and professional qualifications.
• Collaboration & Stakeholder Engagement: Work collaboratively with key stakeholders, operational leaders, subject matter experts and support teams to ensure training aligns with business objectives, staff needs and regulatory requirements. Proactively engage with managers to identify training needs and partner with stakeholders to foster a culture of continuous learning.
• Continuous Professional Development: Stay current with legislative changes, policy updates, Land Registry Practice Guides, lender requirements, internal policy changes and industry developments to ensure training content remains accurate and high quality. Maintain compliance with personal CPD requirements under CLC, SRA, CILEX, CIPD. Act as the primary contact for apprenticeships and professional qualifications, liaising with external providers and supporting learners throughout their courses.

Essential Qualifications & Experience

• Professional qualification such as CLC, SRA or CILEX.
• CIPD qualification in Organisational Learning & Development (desirable).
• Strong technical expertise with experience managing a varied conveyancing caseload, including Freehold, Leasehold, Shared Ownership and New Build.
• Strong knowledge of AML legislation, Land Registry processes, lender requirements and industry standards.
• Proven experience in training, coaching or mentoring, ideally with an accomplished track record of delivering in-house training (particularly for graduates, personal development, onboarding new starters, and mandatory training).
• Proficiency in case management systems and ability to train others on IT systems and workflows.
• Familiarity with learning technologies and LMS platforms.
• Experience with tools such as Articulate is advantageous.
• Sound understanding of learning theories, styles and evaluation methods, including measuring impact and assessing effectiveness of training.
• Ability to design and deliver training programmes across multiple formats (e.g. classroom, virtual, e-learning) with written resources where necessary (e.g. IT training guides).
• Strong organisational skills with the ability to manage competing priorities.
• Experience in conducting Training Needs Analysis and developing training to fill gaps and support development.
• Proven track record in partnering and collaborating with key stakeholders and operational leaders to identify, develop and deliver training.
• Commitment to continuous professional development and staying updated on industry trends.
• Confident in delivering training and facilitating sessions for diverse audiences across different delivery methods.
• Experience managing Apprenticeship Levy funds and supporting professional qualifications (advantageous).

Personal Attributes

• Proud and passionate about delivering high-quality work.
• Strong desire for learning and helping others succeed.
• Energetic, enthusiastic, and resilient with a proactive mindset.
• Excellent communication and presentation skills, able to engage and influence at all levels.
• Highly organised and detail-oriented, capable of managing multiple priorities effectively.
• Confident in presenting to live audiences and facilitating group learning.
• Skilled at working independently to manage time, workload, and competing priorities.
• Collaborative team player with the ability to work across all levels of the business.
• Committed to continuous learning and personal development.
• Structured and methodical approach to tasks, record keeping and problem-solving.
• Committed advocate for equality, diversity, and inclusion.

Additional Information

• Closing date for all applications 12th January 2026.
• This role reports to the Head of Legal Training.
• Part-time and full-time applications considered.
• Hybrid role based from either our Leeds, Cardiff or Daventry office.
• The role will involve travel to our offices to deliver training, some overnight stays required (with notice).
• Salary £40-45,000 pa dependant on experience.
• Fantastic benefits package including BUPA.

Equal Opportunity Employer

We welcome applications from all suitably qualified candidates regardless of their race, gender, disability, religion/belief, sexual orientation or age. If you have a disability and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you in the application process, assessments (if required) and interview. Any disability related information you disclose to us for this purpose will not be used to determine your capability for the role, but purely for the purpose of making reasonable adjustments during the recruitment process. If you require this job advertisement in a different format, additional support with your application, or need to discuss any reasonable adjustments please contact HR@simplypropertylawyers.co.uk.