Thecoalauthority is seeking a calm, compassionate Community Incident and Support Advisor to support residents across Great Britain. You will handle high-priority enquiries by phone and email, gather details, assess urgency, and escalate where needed.
In this temporary role, you’ll work in a fast-paced environment, stay organised, and use MS Office tools (Teams and Excel) to maintain accurate records while delivering clear, empathetic service.
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Resident Incident & Support Advisor (Calm, Empathetic) in Mansfield employer: TheCoalAuthority
As a Regional Project Manager in Scotland, you will join a forward-thinking organisation that prioritises flexibility and employee well-being. With a strong commitment to professional development and a supportive work culture, you will have the opportunity to make a meaningful impact in former coal mining communities while enjoying generous benefits such as a substantial pension contribution and ample annual leave. This role not only offers a chance to grow your career but also to contribute positively to the safety and revitalisation of local areas.
