Deputy General Manager

Deputy General Manager

Full-Time 35000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the front-of-house team while overseeing operations and guest satisfaction.
  • Company: Join Upham Inns, a growing collection of premium pubs in beautiful locations.
  • Benefits: Earn up to £35,000 plus bonuses, enjoy discounts, and access a free lifestyle card.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Be part of an exciting growth journey and develop your career in hospitality.
  • Qualifications: Proven leadership experience in hospitality with strong financial and communication skills.

The predicted salary is between 35000 - 40000 £ per year.

What’s in it for you?

  • Up to £35,000 per annum plus a share of Tronc (this can be up to £5,000 per year)
  • Flexible shift patterns
  • Up to 33% off meals taken off duty for you and up to 6 guests
  • 33% off our hotel accommodation & 20% for Friends and Family
  • Development program with a clear pathway to General Manager
  • Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
  • Service Awards
  • A Birthday Gift
  • Refer a friend and Chef recruitment incentives of up to £1,000

Deputy Manager Requirements:

  • Solid experience in a similar role, with a proven track record of leading and delivering is essential
  • Restaurant/Hospitality experience is essential
  • A track record of leading teams to success
  • Strong financial skills and be able to comfortably manage all audits and due diligence
  • Ability and skill to manage budgets, labour controls and forecasting
  • A strong commercial acumen that enables you to drive sales and deliver business results
  • Excellent problem-solving skills and the ability to think fast
  • Great communication skills that allow you to lead and inspire a team and delight our guests
  • The Right to Work in the UK

Deputy Manager Responsibilities:

  • Lead and inspire the performance of the FOH team.
  • Full responsibility for overseeing all aspects of the operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property
  • To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy
  • Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises
  • To be a role model and guide training and development within the team

What do we do? We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team. We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.

Deputy General Manager employer: Thebunkinn

Upham Inns is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With competitive salaries, flexible shift patterns, and a comprehensive development programme leading to General Manager roles, employees enjoy numerous benefits including substantial discounts on meals and accommodation, as well as access to a lifestyle card with thousands of savings. Join us in our beautiful pubs across Southern England, where you can thrive in a friendly environment that prioritises both people and guest satisfaction.
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Contact Detail:

Thebunkinn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the company culture and values. At Upham Inns, they value a 'People first, Guest obsessed' approach, so be ready to share how you embody these principles in your leadership style.

✨Tip Number 3

Showcase your financial skills! Be prepared to discuss how you've successfully managed budgets and driven sales in previous roles. Highlighting your commercial acumen will definitely catch their attention.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Upham Inns family.

We think you need these skills to ace Deputy General Manager

Leadership Skills
Restaurant/Hospitality Experience
Financial Management
Budget Management
Labour Control
Sales Acumen
Problem-Solving Skills
Communication Skills
Team Development
Operational Excellence
Health and Safety Management
Guest Service Orientation
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Deputy General Manager role. Highlight your leadership experience and any financial management skills you've got, as these are key for us.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can lead our team to success. Be genuine and let your personality come through.

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive sales and improve operations. Numbers speak volumes, so if you’ve boosted profits or improved guest satisfaction, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Upham Inns!

How to prepare for a job interview at Thebunkinn

✨Know Your Numbers

As a Deputy General Manager, you'll need to demonstrate strong financial skills. Brush up on your knowledge of budgets, labour controls, and forecasting. Be ready to discuss how you've successfully managed these aspects in previous roles.

✨Showcase Your Leadership Style

This role requires you to lead and inspire a team. Think about specific examples where you've motivated your team to achieve targets or overcome challenges. Be prepared to share your approach to training and development during the interview.

✨Understand the Company Culture

Familiarise yourself with Upham Inns' values and mission. They pride themselves on being a 'People first, Guest obsessed' company. Reflect on how your personal values align with theirs and be ready to discuss this in the interview.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving skills. Think of past situations where you had to think on your feet and resolve issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

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