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- Tasks: Support the management team by delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in cruelty-free beauty and ethical practices since 1976.
- Benefits: Enjoy flexible shifts, a vibrant work culture, and the chance to make a positive impact.
- Why this job: Be part of a passionate team that empowers communities and promotes natural beauty products.
- Qualifications: Strong interpersonal skills and a genuine passion for beauty; customer service experience is a plus.
- Other info: Open availability for evening, weekend, and holiday shifts is required.
Join to apply for the role at The Body Shop. The Body Shop was founded in 1976 with a vision of business as a force for good. Over 40 years later, we are proud to be pioneering cruelty-free beauty every step of the way. We are the original ethical beauty brand, empowering people and enriching our planet.
The Body Shop is committed to generating positive economic, social and environmental impact. We need someone who is not afraid to mix things up.
Your role in a nutshell: To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More About The Role: With over 2,000 exciting products designed to suit every customer's preference, our team is on-hand to talk with customers every day. We take the time to learn our customers' needs and recommend fantastic products that make them feel good. We offer products packed with natural ingredients, many sourced ethically using Community Trade programmes.
As part of our dedicated team of Consultants, you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins, and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What We Look For:
- Strong interpersonal skills to build rapport with customers - customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts
Talent Drivers: Collaborative Skills, Personal Conduct, Commerciality, Purpose
8 HOUR CUSTOMER CONSULTANT BELFAST VICTORIA SQUARE employer: Thebodyshop
Contact Detail:
Thebodyshop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 8 HOUR CUSTOMER CONSULTANT BELFAST VICTORIA SQUARE
✨Tip Number 1
Familiarise yourself with The Body Shop's values and mission. Understanding their commitment to ethical beauty and community trade will help you connect with customers and demonstrate your alignment with the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you build confidence in communicating effectively and listening to customer needs, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your favourite Body Shop products and why you love them. Sharing personal experiences can create a genuine connection with customers and showcase your passion for the brand.
✨Tip Number 4
Show your flexibility and willingness to work various shifts, including evenings and weekends. Highlighting your open availability can make you a more attractive candidate for the team.
We think you need these skills to ace 8 HOUR CUSTOMER CONSULTANT BELFAST VICTORIA SQUARE
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand The Body Shop's values and mission. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects relevant customer service experience. Emphasise any roles where you demonstrated strong interpersonal skills or a passion for beauty and retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific products or initiatives from The Body Shop that resonate with you.
Showcase Your Availability: Since the role requires open availability for evening, weekend, and holiday shifts, clearly state your availability in your application to demonstrate your flexibility.
How to prepare for a job interview at Thebodyshop
✨Show Your Passion for Beauty
Make sure to express your genuine interest in beauty products and the retail industry during the interview. The Body Shop values candidates who are enthusiastic about their mission and products, so share any personal experiences or favourite products that resonate with you.
✨Demonstrate Strong Interpersonal Skills
Since the role involves building rapport with customers, be prepared to showcase your interpersonal skills. You might be asked to role-play a customer interaction, so practice active listening and effective communication to demonstrate how you would engage with customers.
✨Understand The Body Shop's Values
Familiarise yourself with The Body Shop's commitment to ethical beauty and community trade. Be ready to discuss how these values align with your own beliefs and how you can contribute to their mission of being a force for good in the beauty industry.
✨Prepare for Flexibility Questions
The job requires open availability for various shifts, including evenings and weekends. Be honest about your availability and show your willingness to adapt to the store's needs. This will demonstrate your commitment to the role and the team.
