At a Glance
- Tasks: Design and implement an AI-powered chatbot to automate customer service via phone.
- Company: Join thebigword, a leading tech company based in Brighton.
- Benefits: Gain valuable experience in AI while working on exciting projects.
- Other info: Opportunity for knowledge transfer and mentoring within a dynamic team.
- Why this job: Make a real impact on customer experience with cutting-edge AI technology.
- Qualifications: Strong background in NLP, Azure AI services, and conversational AI required.
The predicted salary is between 50000 - 65000 € per year.
thebigword, based in Brighton, is seeking an experienced AI Specialist for a 12-month engagement to design and implement an AI-powered chatbot solution. You will focus on automating customer service processes via telephone while collaborating with in-house teams to enhance their skills in AI tooling.
The ideal candidate has a strong background in NLP, Azure AI services, and conversational AI, making a significant impact on customer experience. Knowledge transfer and mentoring of technical staff is also required.
Voice-Driven AI Specialist (12-Month Contract) in Brighton employer: thebigword
thebigword is an exceptional employer that fosters a collaborative and innovative work culture in the vibrant city of Brighton. With a strong commitment to employee growth, we offer extensive training opportunities in cutting-edge AI technologies, ensuring that our team members not only contribute to impactful projects but also advance their careers. Join us to be part of a forward-thinking company that values creativity and empowers its employees to make a meaningful difference in customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Voice-Driven AI Specialist (12-Month Contract) in Brighton
✨Tip Number 1
Network like a pro! Reach out to folks in the AI and NLP space on LinkedIn or at local meetups. We can’t stress enough how valuable personal connections can be when it comes to landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects, especially those involving Azure AI services and conversational AI. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common AI-related questions and scenarios. We recommend practising with a friend or even in front of a mirror to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Voice-Driven AI Specialist (12-Month Contract) in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with NLP, Azure AI services, and conversational AI. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about AI and how you can contribute to automating customer service processes. Let us know what makes you the perfect fit for this role.
Showcase Your Collaboration Skills:Since this role involves working closely with in-house teams, highlight any past experiences where you’ve successfully collaborated on projects. We love seeing candidates who can mentor and uplift others while driving results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at thebigword
✨Know Your NLP Inside Out
Make sure you brush up on your natural language processing (NLP) knowledge. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show that you not only understand the theory but also have practical experience.
✨Familiarise Yourself with Azure AI Services
Since the role involves Azure AI services, it’s crucial to be well-versed in them. Review the latest features and capabilities of Azure's AI tools. You might even want to prepare a few examples of how you've used these services in past projects to demonstrate your expertise.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role, so think about times when you've worked with teams to implement AI solutions. Be ready to share how you communicated complex ideas to non-technical staff and how you mentored others in using AI tooling effectively.
✨Showcase Your Customer-Centric Approach
As the position focuses on enhancing customer experience, prepare to discuss how your AI solutions have positively impacted customer service. Think of specific metrics or feedback that highlight your success in automating processes and improving user satisfaction.
