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- Tasks: Support our global finance team by managing invoices, queries, and communication.
- Company: Join a dynamic company with a collaborative global finance team.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Be the key player in ensuring financial accuracy and client satisfaction.
- Qualifications: Proficient in Microsoft Office and have strong communication skills.
- Other info: Fast-paced environment with a focus on teamwork and success.
The predicted salary is between 30000 - 48000 £ per year.
Welcome to the heartbeat of our global finance team! Here in Finance, we are more than a department; we are a global team collaborating across the UK, China, the US, and India. Together, we are the backbone of the business, ensuring quality, mitigating risks, and optimising audits, taxes, payroll, invoicing, and credit control.
Step into a pivotal role at the heart of our financial operations! As a Finance Administrator, you will be the linchpin in our communication network, ensuring smooth interactions between clients, suppliers, and our internal teams. Join us in a role where every email and query contribute to our financial accuracy and client satisfaction.
Your Role in Action:
- Recalculating costs for linguists and our clients
- Dealing with inbound e-mails from our Clients relating to time disputes, charges and quality issues
- Maintain effective communication channels with team members and suppliers
- Produce and process client invoices in a timely and accurate manner
- Respond in a timely manner to queries and disputes around the invoicing process
- Produce credit notes when required
- Allocate and distribute work to team members
- Complete activities required by clients and internal staff members
- Working on daily, weekly and monthly reports to ensure all costs are correct in the systems for both our clients and linguists
- Working on cancellations, double bookings, out of hours jobs, overlapping jobs, travel policies, and long durations
- Work across systems, on clients globally
- Working on TLW, IMS, IMSD, WordSynk and WordSynk 2.0
- Maintain effective communication channels with team members, suppliers and clients
The Perfect Match: Your Skills & Talents:
- Proficient in Microsoft Office for efficient data handling and documentation
- Effective deadline management and workload prioritisation skills
- Strong verbal and written communication abilities
- Proactive and self-motivated in fast-paced settings
- Meticulous attention to detail in tasks and projects
- Exceptional planning and organisational capabilities
- A problem-solving mindset for efficient issue resolution
- Comfortable with using your initiative and confident in decision-making
- Target-driven and passionate about achieving goals
- Thrives in collaborative work environments where we share and celebrate successes and good practice with colleagues
- Experience in a Customer Service environment
- Previous experience and involvement within a finance team and language service sector
Finance Administrator in Leeds employer: thebigword Group
Contact Detail:
thebigword Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees in the finance team through LinkedIn or other platforms. A friendly chat can give you insider info and might just put your application on the top of the pile!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of financial processes and tools mentioned in the job description. Show us you’re not just a candidate, but someone who’s genuinely excited about contributing to our global finance team!
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with clients and suppliers, being articulate and clear is key. Try mock interviews with friends or family to get comfortable with discussing your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team!
We think you need these skills to ace Finance Administrator in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your strong verbal and written abilities. Use clear and concise language to demonstrate how you can effectively interact with clients and team members.
Highlight Your Attention to Detail: As a Finance Administrator, being meticulous is crucial. In your application, share examples of how you've successfully managed details in previous roles, whether it's through invoicing or handling client queries. We love candidates who can spot the little things!
Demonstrate Your Problem-Solving Skills: We’re looking for someone who can tackle issues head-on. In your application, mention specific instances where you’ve resolved disputes or improved processes. This will show us that you have the proactive mindset we value in our team.
Tailor Your Application to Us: Make sure to customise your application to fit our finance team’s needs. Mention your experience with Microsoft Office and any relevant finance tools. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at thebigword Group
✨Know Your Numbers
As a Finance Administrator, you'll be dealing with costs and invoices daily. Brush up on your financial terminology and be ready to discuss how you've handled similar tasks in the past. This shows you understand the role and can hit the ground running!
✨Communication is Key
Since this role involves liaising with clients and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially when resolving disputes or managing expectations.
✨Show Off Your Tech Skills
Familiarise yourself with Microsoft Office and any other relevant software mentioned in the job description. Be prepared to discuss how you've used these tools to improve efficiency or accuracy in your previous positions.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've tackled challenges in a finance or customer service setting. Highlight your proactive approach and how you resolved issues, as this will resonate well with the team’s focus on optimising processes.
