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- Tasks: Manage client communication and booking enquiries while optimising operations.
- Company: Leading language services provider based in Leeds.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in client support.
- Qualifications: Strong customer service skills and problem-solving abilities.
- Other info: Collaborative atmosphere with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading language services provider in Leeds is looking for a dedicated professional to manage client communication and booking enquiries. The ideal candidate will excel in problem-solving and have a strong background in customer service.
Responsibilities include:
- Optimizing operations
- Addressing client queries
- Providing real-time support
Candidates should thrive in a collaborative environment, committed to meeting targets and improving service quality.
Booking & Client Support Specialist in Leeds employer: thebigword Group
Contact Detail:
thebigword Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking & Client Support Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your skills in customer service and problem-solving make you the perfect fit for the role.
✨Tip Number 3
Show off your enthusiasm! When you’re in interviews or networking situations, let your passion for client support shine through. Employers love candidates who are genuinely excited about the work they do.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it’s a great way to show your commitment to joining our team.
We think you need these skills to ace Booking & Client Support Specialist in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and problem-solving skills. We want to see how you’ve tackled client queries in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client support and how you can optimise operations. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves managing client communication, make sure your application reflects your ability to communicate clearly and effectively. We love candidates who can convey their thoughts in a straightforward manner!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at thebigword Group
✨Know the Company Inside Out
Before your interview, do some homework on the language services provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Since the role involves managing client queries, prepare examples of how you've successfully resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to think on your feet.
✨Demonstrate Your Customer Service Experience
Be ready to discuss your background in customer service. Share specific instances where you went above and beyond for a client or improved service quality. This will illustrate your commitment to client satisfaction, which is crucial for this position.
✨Emphasise Team Collaboration
Since the job requires thriving in a collaborative environment, think of examples where you've worked well with others. Highlight your communication skills and how you contribute to a positive team dynamic, as this will resonate well with the interviewers.
