Thebes Group is seeking an experienced Intercom Subject Matter Expert to support a global organisation in optimising its customer support platform and establishing effective, sustainable ways of working. With approximately 2,000 users across multiple companies, the role requires a hands-on specialist who understands how Intercom is structured and how to configure it correctly from the outset.
You will act as the in-house Intercom authority, guiding teams on platform capabilities, advising on
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Intercom Expert: Platform Optimisation & Governance employer: Thebes IT Solutions Ltd
Thebes Technology is an exceptional employer, offering a comprehensive 2-year apprenticeship programme that equips aspiring IT professionals with the skills and knowledge needed to thrive in Identity and Access Management. With a strong emphasis on mentorship, hands-on experience, and opportunities for industry-recognised certifications, employees are supported in their growth within a collaborative and innovative work culture. Located in a dynamic environment, Thebes prioritises employee development and fosters a commitment to excellence, making it an ideal place for those seeking a meaningful and rewarding career in IT.
