Thebes IT Solutions Ltd is seeking a Service Desk Analyst in Westminster to deliver first-line IT support for hardware, software, and network issues. You will log incidents, provide solutions, and coordinate with 2nd/3rd line teams to resolve problems within SLA.
Ideal candidates have Windows 7/10, Office proficiency, ITSM tool experience (ServiceNow or Cherwell) and ITIL Foundation certification.
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Service Desk Specialist: IT Support & Troubleshooting in City of Westminster employer: Thebes IT Solutions Ltd
Thebes Technology is an exceptional employer, offering a comprehensive 2-year apprenticeship programme that equips aspiring IT professionals with the skills and knowledge needed to thrive in Identity and Access Management. With a strong emphasis on mentorship, hands-on experience, and opportunities for industry-recognised certifications, employees are supported in their growth within a collaborative and innovative work culture. Located in a dynamic environment, Thebes prioritises employee development and fosters a commitment to excellence, making it an ideal place for those seeking a meaningful and rewarding career in IT.
