Thebes Group is seeking an experienced Intercom Subject Matter Expert to optimise and govern its Intercom platform for a global organisation with ~2,000 users. The role focuses on configuration, maintenance, data integrity, security, and scalable processes.
You will coach colleagues and translate business needs into practical Intercom configurations. This administration-led position emphasizes hands-on expertise, platform reliability, and governance over development tasks, working with analysts
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Intercom Platform Expert & Governance Lead in City of Westminster employer: Thebes IT Solutions Ltd
Thebes Technology is an exceptional employer, offering a comprehensive 2-year apprenticeship programme that equips aspiring IT professionals with the skills and knowledge needed to thrive in Identity and Access Management. With a strong emphasis on mentorship, hands-on experience, and opportunities for industry-recognised certifications, employees are supported in their growth within a collaborative and innovative work culture. Located in a dynamic environment, Thebes prioritises employee development and fosters a commitment to excellence, making it an ideal place for those seeking a meaningful and rewarding career in IT.