Thebes Group in London is seeking a Service Desk Analyst to join its UK-wide IT infrastructure team. You will handle first-line IT support, log issues, and provide customer-focused solutions in a fast-paced environment.
You will work with Windows platforms, Office, and ITSM tools, liaising with higher support levels to resolve complex problems and ensure SLA targets are met. A strong ITIL foundation and excellent teamwork are essential.
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Service Desk Pro: Windows & ITSM Support employer: Thebes Group
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