Thebes Group is seeking a Service Desk Analyst in London to deliver first-line IT support and detailed issue logging. The role focuses on providing prompt customer service, troubleshooting, and escalation to appropriate teams as needed.
You will work within IT infrastructure support, adhering to SLA requirements and contributing to smooth IT operations across the business. This is a permanent position offering a clear career path.
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London Service Desk Analyst | Windows & ITSM Expert employer: Thebes Group
As a Solution Designer in the Financial Crime Engineering team, you will thrive in a dynamic and innovative work culture that prioritises collaboration and professional growth. Located in London, this hybrid role offers competitive rates and the opportunity to engage with senior stakeholders on transformative projects, ensuring your contributions have a meaningful impact on financial crime compliance. With a commitment to excellence and adherence to regulatory standards, this company fosters an environment where your expertise in ServiceNow and case management solutions can flourish.