Thebes Group is seeking a hands-on Intercom Subject Matter Expert (Contract) to lead a global migration journey. You will guide a multi-company team moving customer support from Salesforce to Intercom, with around 2,000 users transitioning and no prior Intercom experience in the team.
You will be the go-to Intercom authority, shaping setup best practices, governance, and security from day one. This administration-led role focuses on process over development, ensuring scalable and maintainable
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Intercom Migration Lead & AI Grounding Expert in England employer: Thebes Group
As a Solution Designer in the Financial Crime Engineering team, you will thrive in a dynamic and innovative work culture that prioritises collaboration and professional growth. Located in London, this hybrid role offers competitive rates and the opportunity to engage with senior stakeholders on transformative projects, ensuring your contributions have a meaningful impact on financial crime compliance. With a commitment to excellence and adherence to regulatory standards, this company fosters an environment where your expertise in ServiceNow and case management solutions can flourish.
