At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a fun-loving, award-winning hospitality team.
- Benefits: Competitive pay, training, career growth, and awesome team events.
- Other info: Enjoy discounts, birthday leave, and exciting referral bonuses.
- Why this job: Bring your energy and personality to a vibrant, supportive environment.
- Qualifications: Passionate about service and thrive in fast-paced settings.
The predicted salary is between 11 - 13 £ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me:
- Competitive rate per hour + tronc
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Team trips, regular incentives and socials – a fun, family atmosphere
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
- End-of-Year Annual Staff Party & Prize draws!
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member in London employer: Thebatandball
Join our vibrant team as an Experienced Front of House Team Member, where your passion for outstanding guest service will shine in a fun-loving and supportive environment. With competitive pay, extensive training and development opportunities, and a strong focus on career progression, you'll thrive in our award-winning company that celebrates individuality and community spirit. Enjoy perks like team trips, generous discounts, and a day off for your birthday, all while being part of a rapidly expanding business that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thebatandball. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thebatandball
Don't be shy about reaching out to Thebatandball directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thebatandball and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thebatandball
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
