With a busy and exciting programme of festive performances ahead, Theatre Royal Plymouth (TRP) is looking for enthusiastic and customer-focused Seasonal Hospitality Assistants to join our Catering, Events & Retail team during one of our most vibrant periods of the year.
As a Seasonal Hospitality Assistant, you will play a key role in creating a welcoming and enjoyable experience for our audiences. Working across our retail outlets, you will provide outstanding customer service while serving refreshments, barista-style drinks, food, merchandise and confectionery.
- A positive, friendly and customer-focused approach.
- Excellent communication and interpersonal skills.
- The ability to work confidently in a busy, fast-paced environment.
- Strong teamwork skills and a willingness to support colleagues.
- Reliability, punctuality and a flexible approach to working hours.
- The ability to remain calm and professional while delivering excellent customer service.
- Confidence handling transactions and using tills or point-of-sale systems (desirable).
- Previous experience in hospitality, retail, catering, customer service or a similar customer-facing role (desirable but not essential).
- An interest in theatre, live events or the arts (desirable).
- A commitment to creating an inclusive and welcoming environment for all customers.
- No formal qualifications are required. Full training will be provided. A Food Hygiene Certificate would be advantageous but is not essential.
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Seasonal Hospitality Assistant employer: THEATRE ROYAL PLYMOUTH
As a leading organisation in the arts sector, TRP offers an exceptional work environment that fosters creativity and collaboration. Employees benefit from a strong commitment to professional development, inclusive workplace culture, and the opportunity to play a pivotal role in significant projects, such as the major capital project at our Royal Parade location. Joining our Executive Team means being part of a mission-driven organisation dedicated to financial resilience and operational excellence, making it a truly rewarding place to work.