At a Glance
- Tasks: Manage customer contracts and ensure smooth order delivery while building strong relationships.
- Company: Join a well-established, growing business with a supportive team culture.
- Benefits: Varied role, long-term career prospects, and skill development opportunities.
- Other info: Fast-paced environment where no two days are the same, perfect for problem solvers.
- Why this job: Be the vital link between customers and suppliers, making a real impact every day.
- Qualifications: Experience in merchandising or customer service, with strong organisational and communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Merchandiser - Customer & Supply chain If you're the kind of person who loves keeping everything organised, enjoys building relationships with customers and suppliers, and gets genuine satisfaction from making sure nothing falls through the cracks, this could be exactly what you're looking for.
We're recruiting for an experienced Merchandiser to join a well-established, growing business where you'll play a key role in ensuring customer orders run smoothly from placement through to delivery.
This is far more than an administration role.
You'll be the link between customers, suppliers, sales, imports and the warehouse, keeping everyone informed, managing expectations and making sure contracts progress exactly as they should.
If you're someone who enjoys spinning lots of plates, solving problems before they become problems and takes real pride in delivering exceptional customer service, you'll fit right in.
What you'll be doing You'll take ownership of customer contracts from the moment an order is received, ensuring every stage is managed accurately, efficiently and professionally.
Processing customer orders and contracts accurately.
Raising purchase orders and maintaining internal systems and customer portals.
Managing contracts from order placement through to delivery, ensuring critical deadlines are achieved.
Working closely with suppliers, customers and internal departments to keep everyone updated on progress.
Liaising with the sales team to provide accurate lead times and manage customer expectations.
Monitoring contracts, identifying shortages or over-production and resolving issues quickly.
Coordinating with import and warehouse teams to ensure stock is received and dispatched on time.
Ensuring pricing is accurate to enable correct customer invoicing.
Spotting potential sales opportunities and feeding them back to the sales team.
Building strong relationships with customers, suppliers and colleagues across the business.
Supporting continuous improvements to processes and always looking for ways to improve efficiency.
What we're looking for This role would suit someone who enjoys working in a fast-paced environment where no two days are quite the same.
Ideally, you'll bring: Previous experience within a merchandising, customer service, supply chain, sales support or contract administration role.
Excellent organisational skills with the ability to manage multiple customer accounts simultaneously.
Strong communication skills and the confidence to build relationships with customers, suppliers and colleagues.
A proactive approach with the ability to solve problems and make informed decisions.
Excellent attention to detail and a high level of accuracy.
Strong IT skills and confidence using business systems.
The ability to prioritise your workload and work independently while remaining a valued member of the wider team.
What you'll get A varied role where no two days are the same.
The opportunity to work with customers and suppliers across a diverse product range.
A supportive team who genuinely work together.
A stable, well-established business with a great reputation.
Long-term career prospects and the opportunity to develop your skills.
The chance to play a key role in delivering outstanding customer service from order through to delivery.
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Product Merchandising Coordinator in London employer: THEAGENCY LIMITED
Join a well-established engineering business that values innovation and quality, offering a dynamic work environment where your expertise in planning and purchasing will be highly regarded. With a strong focus on employee development, you will have access to growth opportunities and a supportive culture that encourages collaboration and excellence. Located in a thriving industrial area, this role provides the chance to contribute to exciting projects while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Product Merchandising Coordinator in London
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at THEAGENCY LIMITED, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Product Merchandising Coordinator.
We think you need these skills to ace Product Merchandising Coordinator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at THEAGENCY LIMITED. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research THEAGENCY LIMITED and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at THEAGENCY LIMITED
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at THEAGENCY LIMITED.
✨Research Specific Challenges Faced by THEAGENCY LIMITED
Look into any unique supply chain challenges THEAGENCY LIMITED might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
