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- Tasks: Manage hotel cleanliness, staff, and operations to ensure top-notch guest experiences.
- Company: Join a leading hotel brand focused on excellence and innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be a key player in creating memorable stays for guests while leading a passionate team.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Flexible role with opportunities to innovate and make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Outline of Position
Oversees all aspects of Hotel cleanliness and maintenance in accordance with Company standards. Responsible for the day-to-day management of a hotel and its staff. Accountability for budgeting, planning, organising and directing all hotel accommodation and laundry services.
Key Duties and Responsibilities
Operational
- Ensure the highest standards of cleanliness in all areas of the hotel, including rooms, public areas, back of house, staff areas and hotel exterior.
- Conduct rigorous checking systems and ensure the team is fully trained in all aspects of the housekeeping department.
- Liaise with the front office to coordinate the allocation of accommodation.
- Liaise with all other departments within the hotel if and when required.
- Manage staff rotas and supervisory cover for the housekeeping department.
- Oversee repairs and maintenance of rooms and public areas (Dining areas, Gym, etc.).
- Inspect the hotel daily to meet the highest hygiene, health, and safety regulations.
- Recruit and supervise a team of room attendants, linen porters and maintenance in cooperation with the HR department.
- Coordinate and arrange laundry and linen supplies. Manage all laundry operations.
- Manage hotel lost property as per company policy.
- Carry out duty management shifts as required.
Planning and Organizing
- Ensure strict housekeeping SOPs are in place and continually updated and adhered to.
- Ensure all team members attend all training as required by the company.
- Ensure regular team and departmental meetings are held and that minutes of meetings are recorded, followed up and forwarded to the attention of the Hotel Manager.
- Control and analyse departmental costs continuously and implement corrective actions as required.
- Ensure adequate checklists and records are in place.
- Oversee the annual operating budget for the housekeeping department. Ensure oversight of key costs such as payroll, energy, stock and supplies.
- Ensure all working materials/equipment, areas, and signage are maintained in good condition. All faulty/damaged equipment and health and safety concerns are immediately reported.
Our expectations of you
- Interact and communicate with clients, guests and colleagues in a courteous, friendly and professional manner at all times.
- To be fully aware of all company policies and procedures.
- To ensure all staff in your department comply with hotel policy regarding uniform and personal hygiene.
- Be aware of the day’s business, both in room occupancy, special requirements and VIP needs.
- Be consistently well-groomed and professional in appearance and presentation at all times.
- Be innovative – develop and implement new ideas contributing to company success.
- Protect and promote the image of The Address Collective at all times
- Strive for excellence. Be a mentor for your team, and always lead by example.
Although mandatory, the above list of requirements is not exhaustive. Reasonable flexibility will be required within your role.
Compensation: To be discussed
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Accommodation Manager employer: Theaddressglasgow
Contact Detail:
Theaddressglasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in accommodation management. Attend events or join online forums where you can connect with potential employers and learn about job openings.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've maintained high cleanliness standards or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. A well-timed email can make all the difference!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind for hiring managers. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Accommodation Manager role. Highlight your experience in hotel management, cleanliness standards, and team leadership to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and how your previous roles have prepared you for this position. Be sure to mention any innovative ideas you have for improving hotel operations.
Showcase Your Leadership Skills: As an Accommodation Manager, leading a team is key. In your application, share examples of how you've successfully managed teams, handled conflicts, or improved processes. We want to see your leadership style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Theaddressglasgow
✨Know Your Hotel Standards
Before the interview, make sure you’re familiar with the company’s standards for cleanliness and maintenance. Research their policies and procedures to show that you understand what it takes to maintain high standards in a hotel environment.
✨Showcase Your Leadership Skills
As an Accommodation Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and conflict resolution. This will demonstrate your ability to lead by example and mentor your staff.
✨Be Ready to Discuss Budgeting
Since budgeting is a key responsibility, brush up on your financial management skills. Be prepared to discuss how you’ve controlled costs in previous roles and any strategies you’ve implemented to improve efficiency without compromising quality.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.