At a Glance
- Tasks: Support business growth by securing new clients and delivering seamless event experiences.
- Company: The Zetter, a vibrant hospitality brand rooted in London’s diversity.
- Benefits: Competitive salary, flexible work, discounts, and birthday leave.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Join a people-first team and make a real impact through meaningful connections.
- Qualifications: Sales experience in hospitality or service industries, strong interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Zetter
Rooted in London and shaped by its diversity, creativity, and character, our business is built on individuality, warmth, and human connection. Across our hotels and hospitality-led spaces in the UK and Europe, we believe culture is not a set of policies, it’s how people feel at work and how that energy carries through to our guests.
Our Sales team plays a key role in bringing guests through our doors, building relationships, creating partnerships, and driving demand in a way that feels authentic to who we are. We focus on meaningful connections, not hard selling, and we care deeply about delivering the right experience for every guest and client.
The Role
The Groups & Events Executive is a commercially driven, dual-focused sales and planning role based in London, responsible for supporting the growth of business across our hotels and hospitality-led spaces. Reporting to the Cluster Groups & Events Sales Manager, you will play a key role in both securing new business and delivering seamless event experiences from enquiry through to execution.
You’ll build and nurture relationships, drive new business, and grow existing accounts, while also managing the planning journey from first enquiry through to delivery. From initial conversations to final touches, you’ll ensure every event feels seamless, considered, and true to our brand.
We’re looking for someone who is proactive, organised, and naturally people-focused—someone who enjoys both the buzz of sales and the satisfaction of seeing a well-planned event come together. Working closely with Sales, Revenue, Marketing, and Operations teams, you’ll balance performance with a warm, human approach that reflects The Zetter’s personality at every stage.
Experience & Capability
- Previous experience in a sales role, ideally within hospitality, travel, events, lifestyle, or service-led industries.
- A relationship-led approach with strong interpersonal skills and natural confidence.
- Commercially aware with motivation to drive revenue and performance outcomes.
- Strong written and verbal communication skills with a polished, guest-friendly style.
- Highly organised with good attention to detail.
- Comfortable using CRM systems and confident working with reporting and targets. Experience using Opera Cloud and Opera Sales & Catering would be a plus.
- A proactive, energetic mindset — you enjoy building connections and making things happen.
- Able to work collaboratively across teams and manage competing priorities.
- Willingness to travel locally and occasionally further if required.
What We Offer
- A full-time role based in London
- The opportunity to grow within a high-performing, relationship-led sales team
- Competitive salary and benefits
- A values-driven, people-first organisation
- Flexibility and trust in how you work
- A chance to build meaningful partnerships and drive real commercial impact
- Discounted Food & Drink in all Zetter Parlours
- Friends & Family Hotel Rates – 50% off for your favourite people
- Star Employee Rewards & Referral Bonuses up to £500
- A paid day off on your birthday
The Zetter is an equal opportunity employer. All applications will be considered without regard to any protected characteristics by law.
Group & Event Executive - Clerkenwell, London employer: The Zetter
The Zetter is an exceptional employer that prioritises individuality, warmth, and human connection, creating a vibrant work culture in the heart of London. As a Group & Event Executive, you will thrive in a supportive environment that values meaningful relationships and offers ample opportunities for professional growth within a high-performing sales team. With competitive benefits, including generous discounts and a paid day off on your birthday, The Zetter fosters a people-first approach that ensures every employee feels valued and empowered to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Group & Event Executive - Clerkenwell, London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Zetter. Understand their values and how they connect with guests. This will help you show that you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Group & Event Executive role. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you've built relationships or managed events. Be ready to share specific examples that highlight your proactive and people-focused approach—this is key for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining The Zetter team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Group & Event Executive - Clerkenwell, London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing authenticity, so don’t be afraid to express who you are and how you connect with others. Remember, we’re all about meaningful relationships here at The Zetter.
Tailor Your Application:Make sure to tailor your application to the Group & Event Executive role. Highlight your relevant experience in sales and event planning, and show us how your skills align with our values. A little extra effort goes a long way!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Zetter
✨Know Your Audience
Before the interview, do some research on The Zetter and its unique approach to hospitality. Understand their values around individuality and human connection, and think about how your experience aligns with their culture. This will help you connect on a deeper level during the conversation.
✨Showcase Your People Skills
As a Group & Event Executive, strong interpersonal skills are key. Prepare examples of how you've built relationships in previous roles, especially in sales or event planning. Be ready to discuss how you handle client interactions and ensure a seamless experience for guests.
✨Be Proactive and Organised
Demonstrate your proactive mindset by sharing instances where you took the initiative to drive results. Highlight your organisational skills by discussing how you manage competing priorities and ensure every detail is considered in event planning.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Since strong written and verbal communication skills are essential, consider preparing a few key points about your experience that you can convey succinctly. This will help you make a polished impression during the interview.
