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- Tasks: Lead the breakfast service, crafting delicious beverages and ensuring a warm guest experience.
- Company: Join The Zetter, a boutique hotel known for its unique charm and exceptional service.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Other info: Flexible hours and a chance to work in London's characterful neighbourhoods.
- Why this job: Be part of a team that creates memorable dining experiences in a stylish setting.
- Qualifications: Previous barista and waiter experience; supervisory skills are a plus.
The predicted salary is between 24000 - 30000 £ per year.
About The Zetter
The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London's most characterful neighbourhoods, we offer more than a stay — we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.
Our food and drink are an extension of this ethos — carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs.
We are creating a fantastic team at The Zetter Clerkenwell and looking for more charming people to join us.
About The Role of Breakfast Supervisor:
- Guest Service
- Prepare and serve a full range of coffee, tea, and speciality beverages to brand and quality standards.
- Provide warm, attentive, personalised service for all guests.
- Maintain a clean, organised, and inviting service area.
- Respond to guest feedback calmly, professionally, and proactively.
- Manage the breakfast service for the hotel, including making hot & cold beverages, serving tables, and engaging with guests.
- Operate and maintain espresso machines, grinders, brewers, and point-of-sale systems safely and confidently.
- Liaise with management team and suppliers for machine and equipment maintenance.
- Liaise with the kitchen team to ensure menu items are available and to communicate any shortages.
- Handover efficiently to the evening team and duty management.
- Ensure correct food handling, hygiene, and allergen practices at all times.
- Manage and order stock such as tea and coffee.
- Follow opening, closing, and cleaning procedures.
- Ensure consistency in product quality, presentation, and taste.
- Calibrate equipment daily and monitor product freshness.
- Adhere to company policies, brand standards, and health & safety requirements.
- Work collaboratively with colleagues across F&B and Front of House.
- Deliver barista training for new and existing team members.
- Support new team members during onboarding where required.
- Communicate operational issues or guest feedback to the manager promptly.
Breakfast Supervisor Requirements:
- Previous barista and waiter experience is required; supervisory/management experience is advantageous.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, customer-focused environment.
- Strong organizational skills and attention to detail.
- Flexibility to work weekday and weekend mornings.
- Right to work in UK.
Breakfast Supervisor - Clerkenwell, London in Bristol employer: The Zetter
Contact Detail:
The Zetter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Supervisor - Clerkenwell, London in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Breakfast Supervisor role at The Zetter.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your charm shine through. Remember, The Zetter values warm and attentive service, so be yourself and showcase your passion for creating memorable experiences.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a friendly email expressing your enthusiasm. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! Brush up on your barista skills and be ready to demonstrate your ability to handle coffee machines and customer service scenarios. Being well-prepared will show that you're serious about the Breakfast Supervisor position.
We think you need these skills to ace Breakfast Supervisor - Clerkenwell, London in Bristol
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you unique and how you connect with our ethos of warmth and charm.
Tailor Your Experience: Make sure to highlight your relevant experience in barista and waiter roles. We’re looking for someone who can manage breakfast service with flair, so give us examples of how you've done this in the past!
Be Specific About Skills: Mention specific skills that relate to the role, like your ability to operate espresso machines or your knack for maintaining high standards of cleanliness. This shows us you know what it takes to keep our service area inviting and organised.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Breakfast Supervisor position at The Zetter Clerkenwell!
How to prepare for a job interview at The Zetter
✨Know Your Coffee and Tea
Brush up on your knowledge of coffee and tea varieties, as well as the brewing methods. Being able to discuss your favourite drinks and how to prepare them will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a guest, as this aligns perfectly with The Zetter's ethos of warm and attentive service.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to talk about your experience working collaboratively with others. Share stories that highlight your ability to support colleagues and communicate effectively, especially in a fast-paced environment.
✨Be Ready for Practical Questions
Expect questions about operational duties, like managing breakfast service or handling equipment. Familiarise yourself with common espresso machines and point-of-sale systems, and be prepared to discuss how you would ensure quality and hygiene standards are met.