Front of House Assistant

Front of House Assistant

Full-Time No working from home possible
The Zenora
We are looking for energetic and personable Front of House Team Members who are passionate about hospitality and guest service. You will be the face of the business, creating memorable guest experiences through warm welcomes, efficient service, and genuine hospitality.
Key Responsibilities
Welcome guests and create a positive first impression, including seating them warmly and professionally.
Take orders accurately and efficiently.
Explain menu items and make recommendations confidently, including dietary enquiries.
Serve food and beverages promptly and professionally.
Deliver food and drinks to guests efficiently.
Process payments using EPOS systems.
Assist with opening and closing procedures and duties.
Maintain cleanliness and presentation of the dining area and overall venue.
Handle guest enquiries and resolve issues, including feedback.
Support takeaway, collection, and pre‑order services.
Work closely with the kitchen team to ensure smooth service flow.
Qualifications / Requirements
Previous hospitality or customer service experience preferred but not essential.
Excellent communication and interpersonal skills.
Friendly, confident, and approachable personality.
Positive attitude and strong work ethic.
Good attention to detail.
Ability to work efficiently in a fast‑paced environment and remain calm under pressure during busy periods.
Flexible availability, including evenings and weekends.
Passion for delivering exceptional guest experiences.
Benefits
Competitive pay of £12 – £13 hourly with tips.
Staff meals and discounts.
Full training provided, with ongoing development and career progression opportunities.
Supportive, inclusive team culture.
Employment Details
Employment type: Part‑time. Language requirement: English – Advanced. Starting time: Immediate start.
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The Zenora

Contact Details:

The Zenora Recruitment Team