At a Glance
- Tasks: Keep hotel rooms spotless and ensure guests have a fantastic experience.
- Company: Join HotelCare, the UK's leading hotel support services provider.
- Benefits: Enjoy free daily lunch, double pay on bank holidays, and up to 28 days paid holiday.
- Other info: Flexible hours with great career progression opportunities await you.
- Why this job: Be part of a dynamic team making a real difference in guest satisfaction.
- Qualifications: Experience in hospitality is a plus, but a positive attitude is key!
The predicted salary is between 20000 - 25000 € per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including:
- A daily complimentary lunch.
- Double pay for selected bank holidays.
- Participation in staff events.
- Career progression opportunities.
- Full training.
- Recognition and incentives.
- Up to 28 days paid holiday.
- Paid overtime.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description Key Responsibilities:
- Cleaning rooms, bathrooms, making beds as well as replenishing linen and guest supplies.
- Being friendly, approachable and helpful with customers and team members.
- Working to deadlines.
- Attending team meetings and sharing ideas.
- Attention to detail, reporting any room damage to supervisors.
- Flexibility to perform other duties as required.
- The ability to work a variety of shifts including weekends, days, afternoons, evenings and bank holidays.
- Awareness of all Health and Safety procedures within the hotel, including the use of cleaning chemicals.
Person specification Experience:
Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant employer: The Z Hotel Tottenham Court Road
HotelCare is an exceptional employer, offering a vibrant work culture where Room Attendants play a crucial role in delivering outstanding guest experiences. With a comprehensive benefits package that includes up to 28 days of paid holiday, career progression opportunities, and a commitment to sustainability, employees are supported in their professional growth while enjoying a rewarding work environment. Join us in making a difference in the hospitality industry, where your contributions are recognised and valued.
Contact Detail:
The Z Hotel Tottenham Court Road Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you’re interested in and ask if they have any upcoming vacancies. A friendly email or call can go a long way!
✨Tip Number 3
Prepare for interviews by practising common questions. Think about your experience in housekeeping and how it relates to the role of a Room Attendant. Show them your ‘Can Do’ attitude and flexibility!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at HotelCare right there, making it super easy for you to land that Room Attendant role.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in housekeeping or similar roles. Mention specific skills that match what we’re looking for, like attention to detail and a ‘Can Do’ attitude!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Room Attendant position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Z Hotel Tottenham Court Road
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning rooms, making beds, and replenishing supplies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since you'll be interacting with guests and coworkers, be ready to discuss your experience in providing excellent customer service. Think of specific examples where you went above and beyond to help someone, as this will demonstrate your 'Can Do' attitude.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. Prepare to talk about how you've ensured cleanliness and quality in previous jobs. You might even want to mention any systems or checklists you used to keep track of your tasks, showing that you take pride in your work.
✨Be Ready for Flexibility Questions
Given the nature of the job, flexibility is key. Be prepared to discuss your availability and willingness to work various shifts, including weekends and bank holidays. Showing that you're adaptable will make you a more attractive candidate.
