At a Glance
- Tasks: Keep hotel rooms spotless and ensure guests have a fantastic experience.
- Company: Join HotelCare, the UK's leading hotel support services provider.
- Benefits: Enjoy free daily lunch, double pay on bank holidays, and up to 28 days paid holiday.
- Other info: Flexible hours with great career progression opportunities await you.
- Why this job: Be part of a dynamic team making a real difference in guest satisfaction.
- Qualifications: Experience in hospitality is a plus, but a positive attitude is key!
The predicted salary is between 22000 - 26000 £ per year.
Responsible To
Line Manager
Direct Reports
Key Relationships
Coworkers, Guests, and Line Manager
Hours of work
0-40 hours per week / Available to work some weekends.
Company Overview
Hotel Care, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide.
Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
- We offer a benefits package including
- A daily complimentary lunch.
- Double pay for selected bank holiday's.
- Participation in staff events.
- Career progression opportunities.
- Full training.
- Recognition and incentives.
- Up to 28 days paid holiday.
- Paid overtime.
Job Overview
Hotel Care are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide.
Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description
Key Responsibilities
- Cleaning rooms, bathrooms, making beds as well as replenishing linen and guest supplies.
- Being friendly, approachable and helpful with customers and team members.
- Working to deadlines.
- Attending team meetings and sharing ideas.
- Attention to detail, reporting any room damage to supervisors.
- Flexibility to perform other duties as required.
- The ability to work a variety of shifts including weekends, days, afternoons, evenings and bank holidays.
- Awareness of all Health and Safety procedures within the hotel, including the use of cleaning chemicals.
Person specification
Experience
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
- Flexibility
- You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant in London employer: The Z Hotel City
HotelCare is an exceptional employer, offering a vibrant work culture where Room Attendants play a crucial role in delivering outstanding guest experiences. With comprehensive benefits such as a daily complimentary lunch, career progression opportunities, and recognition incentives, employees are supported in their professional growth while contributing to sustainable practices in the hospitality industry. Join our dedicated team and enjoy a rewarding career in a fast-paced environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Z Hotel City. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Z Hotel City
Don't be shy about reaching out to The Z Hotel City directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Z Hotel City and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Z Hotel City
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
