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- Tasks: Lead operations to deliver high-quality services that empower communities.
- Company: The YOU Trust, a major regional charity in the South of England.
- Benefits: Competitive salary, enhanced leave, training opportunities, and 24/7 wellbeing support.
- Why this job: Make a real difference in people's lives while working with a passionate team.
- Qualifications: Proven leadership in operational service delivery and experience in health and social care.
- Other info: Join a dynamic team committed to innovation and community engagement.
The predicted salary is between 60000 - 74000 £ per year.
Closing date: Friday 6th February 2026. The YOU Trust (YOU) is a registered charity celebrating its 40th birthday in 2025. Over those years, YOU has expanded to become a major regional charity in the South of England. By working alongside individuals in our communities, ensuring that every step we take is guided by the voices and lived experiences of those we support, we have developed and delivered innovative high-quality services that empower adults and children to live safe, healthy, independent lives. Additionally, we own and operate My Learning Cloud, an online learning platform.
Location: Fareham, Hampshire
Salary: £66,307pa
Contract: Permanent, Full Time
The Role: YOU is a unique not-for-profit provider with a diverse portfolio operating in the south of England. The Trust delivers in 5 key areas which are: providing advice and information services, health and wellbeing initiatives, domestic abuse services, care and support, and training and education. We support people with learning disabilities, provide counselling and support to those affected by domestic violence, and we support young people. This post will be at the forefront of our ambition to continue to do this for many years to come as we take on new challenges and expand. We are highly regarded for the work we do and successfully deliver our distinct support models to very high standards across all our services. Our two Director of Operations roles lead this activity and are critical to continuing to deliver safe, high-quality, effective services. Our two Director of Operations, whilst having distinct accountabilities, work closely together and collaboratively so that our service impact across six counties is resilient, compliant, and safe.
About You: First and foremost, you will be an experienced and successful Operational Service leader with a strong track record in leading the services that YOU deliver. Specifically, to complement our existing Director of Operations, we are seeking an individual who has supported victims of domestic abuse, community safety and Violence Against Women and Girls, and with experience of a range of health and social care service leadership. Equally you will be passionate about fairness, delivering high-quality, and making a real difference to people. You will ensure that our operations run smoothly, sustainably and in line with regulatory standards, enabling us to improve outcomes for the people we support.
You Will Have Experience Of:
- Strategic leadership of operations and service delivery across a wide portfolio of services
- Oversight of health and social care regulation, compliance, quality, and safeguarding
- Managing and developing operational teams
- Leading organisational planning, performance, and risk management
- Budget oversight and resource planning
- Driving continuous improvement and innovation
- Building partnerships with commissioners, local authorities, NHS bodies, and community organisations
- Supporting business development by being the subject matter expert in potential tendering opportunities and new business development
- Report writing to provide accurate and detailed information to Senior Personnel and Trustees
- Developing and implementing Voice, Engagement and Co-production
We are deeply committed to working alongside individuals in our communities and experiencing our services, ensuring that every step we take is guided by the voices and lived experiences of those we support. Listening and learning from feedback is central to our continuous service improvement. Our Directors of Operations lead this work and actively promote co-production. The YOU Trust has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are.
Our Benefits: If you choose to begin a career with our organisation, you are guaranteed:
- Competitive rates of pay and paid travel time.
- Enhanced annual leave entitlements, sick pay allowances and pension scheme contributions.
- Excellent and professionally certified training.
- Real opportunities to develop in your profession.
- Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme.
- Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, and of course a nice cup of tea or coffee throughout your day!
- A company that is committed to its employees, valuing their knowledge, creativity and flexibility.
- The chance to work with a dynamic Leadership Team and amazing people.
If this sounds like your ideal role, we are keen to hear from you as soon as possible, so don’t delay, Apply today! The YOU Trust is committed to safeguarding and promoting the welfare of our clients. Applicants must be willing to undergo appropriate Adult and Child protection screening, including employment references and DBS check. Where a role involves engaging in regulated activity relevant to adults and/or children it is an offence to apply for the role if you have been barred from engaging in such regulated activity.
Director of Operations in Fareham employer: The YOU Trust
Contact Detail:
The YOU Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Fareham
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector, especially those involved with operations or social care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching YOU Trust’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to empower communities.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in operational leadership and community safety makes you the perfect fit for the Director of Operations role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at YOU Trust.
We think you need these skills to ace Director of Operations in Fareham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight your experience in operational leadership, especially in areas like domestic abuse support and health services, to show us you’re the perfect fit!
Show Your Passion: We want to see your enthusiasm for making a difference! Share specific examples of how you've contributed to community safety or improved service delivery in your previous roles. Let your passion shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This helps us understand your qualifications and experiences without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The YOU Trust
✨Know the Organisation Inside Out
Before your interview, make sure you research The YOU Trust thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Leadership Experience
As a Director of Operations, your leadership skills are crucial. Prepare examples from your past roles where you've successfully led teams, managed operations, or improved service delivery. Be ready to discuss how you can apply these experiences to enhance The YOU Trust's services.
✨Emphasise Your Commitment to Community Engagement
The YOU Trust values community involvement and co-production. Be prepared to discuss how you've engaged with communities in your previous roles, particularly in supporting vulnerable groups. Highlight any initiatives you've led that align with their focus on fairness and empowerment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about challenges you've faced in operational roles, especially related to compliance and quality assurance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
