At a Glance
- Tasks: Lead and manage operations to support victims of domestic abuse in Yeovil.
- Company: Join a dedicated team focused on making a real difference in the community.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Be a key player in transforming lives and ensuring safety for those in need.
- Qualifications: Management or Health and Social Care qualification and experience in supporting vulnerable individuals.
- Other info: Dynamic role with a focus on teamwork and community impact.
The predicted salary is between 32000 - 42000 £ per year.
The Paragon Manager will lead, manage, develop, supervise and support all operational aspects of the Hub, ensuring excellent communication with victims/survivors of domestic abuse and other organisations.
Location: Yeovil, Somerset
Salary: £37,395 per annum for 40 hours per week
Key Responsibilities
- Focus on the operational management, development and delivery of Paragon, follow Paragon and YOU processes, policies and procedures.
- Manage and deliver 24/7 access to the service through targeted staff and volunteer deployment and an on‐call service.
- Lead on the effective recruitment and induction of staff, working with others to support recruitment across the wider team.
- Manage and support staff and volunteers in line with service requirements, contractual and grant fund specifications, key performance indicators and timescales.
- Be responsible for ensuring that allocation of cases to all staff is prioritised on risk, including outreach, groups, drop‐ins, resettlement and refuge/crisis accommodation.
- Direct staff, prepare for, and carry out internal management reviews, write reports and attend external multi‐agency meetings such as MARAC, DARDR's and other safeguarding meetings.
- Carry out regular 14‐day audits and case management reviews guided by Safe Lives and Paragon best practice, supporting staff via agreed management and HR processes.
Qualifications and Experience
- Management or Health and Social Care qualification or equivalent to Diploma/ Degree/NVQ 5 or equivalent work level experience.
- Experience of supporting women, men and children who have been subject to domestic violence and abuse and/or sexual violence and abuse/stalking, including undertaking strengths and needs assessments including a DASH/RIC.
- Experience of effective multi‐agency and partnership working (e.g. MARAC) and managing complex and demanding service functions; knowledge of safeguarding best practice, crisis accommodation, community‐based settings and MARAC.
- Experience of managing, supporting, supervising, motivating and developing teams and individuals; knowledge of criminal and civil proceedings relating to SVA/DVA/Stalking.
- Skilled at IT including office packages such as Excel, PowerPoint and Word and have the ability to produce reports and maintain administration systems.
Operational Manager – Yeovil employer: The YOU Trust LTD
Contact Detail:
The YOU Trust LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Manager – Yeovil
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your skills align with their goals. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Operational Manager – Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Manager role. Highlight your experience in managing teams and working with victims of domestic abuse, as this will show us you understand the key responsibilities of the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting victims/survivors and how your skills align with our mission at StudySmarter. Keep it concise but impactful!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in operational management or working in multi-agency settings. We want to see how you've made a difference in similar roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at The YOU Trust LTD
✨Know Your Stuff
Make sure you’re familiar with the Paragon processes and policies. Brush up on your knowledge of domestic abuse support services and the specific challenges faced by victims. This will show that you’re not just interested in the role, but that you understand the context and can hit the ground running.
✨Showcase Your Leadership Skills
As an Operational Manager, you’ll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you’ve successfully managed teams or projects, especially in high-pressure situations. Highlight how you’ve supported staff and volunteers in achieving their goals.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential scenarios you might face in this role, such as managing a crisis or handling a difficult case allocation. Practise articulating your thought process and how you would approach these situations.
✨Engage with Multi-Agency Collaboration
Since the role involves working with various agencies, be prepared to discuss your experience with multi-agency partnerships. Share specific examples of how you’ve effectively collaborated with other organisations, particularly in safeguarding contexts. This will demonstrate your ability to navigate complex relationships and ensure the best outcomes for clients.