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For Companies At a Glance
- Tasks: Lead operations to deliver high-quality services that empower communities.
- Company: The YOU Trust, a major regional charity with 40 years of impactful service.
- Benefits: Competitive salary, enhanced leave, training opportunities, and free health advice.
- Why this job: Make a real difference in people's lives while leading innovative community services.
- Qualifications: Proven experience in operational leadership and a passion for social impact.
- Other info: Join a dynamic team committed to fairness and continuous improvement.
The predicted salary is between 66307 - 73941 £ per year.
Location: Fareham, Hampshire
Salary: £66,307pa
Permanent, Full Time
Closing date: Monday 9th February 2026
The YOU Trust (YOU) is a registered charity celebrating its 40th birthday in 2025. Over those years, YOU has expanded to become a major regional charity in the South of England. By working alongside individuals in our communities, ensuring that every step we take is guided by the voices and lived experiences of those we support, we have developed and delivered innovative high-quality services that empower adults and children to live safe, healthy, independent lives. Additionally, we own and successfully operate My Learning Cloud, an online learning platform.
The Role
YOU is a unique not-for-profit provider with a diverse portfolio operating in the south of England. The Trust delivers in 5 key areas:
- Providing advice and information services
- Health and wellbeing initiatives
- Domestic abuse services
- Care and support
- Training and education
This post will be at the forefront of our ambition to continue to do this for many years to come as we take on new challenges and expand. We are highly regarded for the work we do and successfully deliver our distinct support models to very high standards across all our services. Our two Director of Operations roles lead this activity and are critical to continuing to deliver safe, high-quality, effective services. Our two Directors of Operations, whilst having distinct accountabilities, work closely together and collaboratively so that our service impact across six counties is resilient, compliant, and safe.
About You
First and foremost, you will be an experienced and successful Operational Service leader with a strong track record in leading the services that YOU deliver. Specifically, to complement our existing Director of Operations, we are seeking an individual who has supported victims of domestic abuse, community safety and Violence Against Women and Girls, and with experience of a range of health and social care service leadership. Equally, you will be passionate about fairness, delivering high-quality, and making a real difference to people. You will ensure that our operations run smoothly, sustainably and in line with regulatory standards, enabling us to improve outcomes for the people we support.
You will have experience of:
- Strategic leadership of operations and service delivery across a wide portfolio of services
- Oversight of health and social care regulation, compliance, quality, and safeguarding
- Managing and developing operational teams
- Leading organisational planning, performance, and risk management
- Budget oversight and resource planning
- Driving continuous improvement and innovation
- Building partnerships with commissioners, local authorities, NHS bodies, and community organisations
- Supporting business development by being the subject matter expert in potential tendering opportunities and new business development
- Report writing to provide accurate and detailed information to Senior Personnel and Trustees
- Developing and implementing Voice, Engagement and Co-production
We are deeply committed to working alongside individuals in our communities and experiencing our services, ensuring that every step we take is guided by the voices and lived experiences of those we support. Listening and learning from feedback is central to our continuous service improvement – Our Directors of Operations lead this work and actively promote co-production. The YOU Trust has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are.
Our Benefits
If you choose to begin a career with our organisation, you are guaranteed:
- Competitive rates of pay and paid travel time
- Enhanced annual leave entitlements, sick pay allowances and pension scheme contributions
- Excellent and professionally certified training
- Real opportunities to develop in your profession
- Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme
- Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, and of course a nice cup of tea or coffee throughout your day!
- A company that is committed to its employees, valuing their knowledge, creativity and flexibility
- The chance to work with a dynamic Leadership Team and amazing people
If this sounds like your ideal role, we are keen to hear from you as soon as possible, so don’t delay, Apply today!
The YOU Trust is committed to safeguarding and promoting the welfare of our clients. Applicants must be willing to undergo appropriate Adult and Child protection screening, including employment references and DBS check. Where a role involves engaging in regulated activity relevant to adults and/or children it is an offence to apply for the role if you have been barred from engaging in such regulated activity.
Director of Operations in Fareham employer: The YOU Trust LTD
Contact Detail:
The YOU Trust LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Fareham
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector, especially those involved in health and social care. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching The YOU Trust's values and recent projects. Show us you’re not just a fit for the role but also passionate about our mission to empower communities.
✨Tip Number 3
Practice your answers to common interview questions, especially around operational leadership and compliance. We want to see how you handle challenges and drive continuous improvement.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re genuinely interested in joining our team.
We think you need these skills to ace Director of Operations in Fareham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational service leadership, especially in areas like domestic abuse and health care. We want to see how your background aligns with our mission at YOU!
Show Your Passion: Let your enthusiasm for making a difference shine through! Share specific examples of how you've contributed to community safety or supported vulnerable individuals. We love seeing candidates who are as passionate about our values as we are.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We appreciate clarity and directness in communication!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at The YOU Trust LTD
✨Know the Organisation Inside Out
Before your interview, take the time to research The YOU Trust thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Leadership Experience
As a Director of Operations, your leadership skills are crucial. Prepare examples from your past roles where you've successfully led teams, managed operations, or improved service delivery. Be ready to discuss how you can apply these experiences to support victims of domestic abuse and enhance community safety.
✨Emphasise Your Commitment to Co-production
The YOU Trust values co-production and listening to the voices of those they support. Be prepared to discuss how you've engaged with communities in the past and how you plan to incorporate feedback into service improvements. This will demonstrate that you align with their core principles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's future plans, challenges they face, or how they measure success in their operations. This shows that you're not just interested in the role, but also in contributing to the organisation's growth and impact.
