Team Manager in Eastleigh

Location: Eastleigh & The New Forest, Hampshire

Salary: £16,627.50pa for 20 hours per week (£33,255pa FTE)

Permanent, Part Time

YOU is a registered charity that has been providing care, support and advice for over 30 years to vulnerable people, working across Hampshire, Portsmouth, Somerset, Dorset, Sussex and the Isle of Wight to give them the tools and resources they need to live independent, secure and valued lives.

Essential Requirements:

• Have a Diploma Level 4 (or equivalent) in Health & Social Care or be prepared to work toward this
• Be able to provide coaching, advice and support to staff
• Be able to work to and monitor quality standards
• Understand standards specific to Hampshire Support and Enablement
• Have knowledge of best practice around person centred planning
• Have knowledge of Safeguarding for adults and children
• Can work flexibly to meet the needs of the people we work with and support partners
• Possess a driving license and has access to a car with business insurance
• Be able to work shifts on a rota basis including waking night, sleep in duties, evenings, weekends and bank holidays as required

The Role:

The role of the manager is to effectively support the team to provide excellent, flexible support & enablement across Hampshire in line with YOU’s values at all times. In order to be successful in the role you will need to meet the following criteria:

• Be responsible for the development and management of the staff rotas, to ensure people receive their support in the way that best suits those we work with.
• Ensuring all record keeping reaches the required standards including internal and external requirements such as Care Quality Commission and Hampshire County Council.
• Lead on the identification and management of risks and work with the team to mitigate risks within the service, following Safeguarding processes and Health & Safety requirements.
• Offer appropriate time and opportunities for staff members to review their work, complete training and will proactively address any performance issues.
• Support the service manager and ensure people lead at the forefront when making decisions about how we work alongside people.
• Support people directly, when required, as well as through staff management.
• Be responsible for the recruitment of the right support partners, workers and volunteers to provide what matters to people.
• Role model anti-discriminatory practice and ensure this underpins all aspects of how we work with people.
• Foster excellent relationships with people both within YOU and externally, and be an ambassador and champion for our work.
• Have local knowledge about opportunities and groups across the areas in which we work and ensure staff develop a resource library.
• Ensure all peoples plans are relevant, up to date and reviewed with people’s wishes and outcomes clearly recorded.

About You:

The ideal candidate for the Manager role will:

• Be person centred at all times and ensure empowerment is at the heart of everything I do
• Act with integrity, be trustworthy and treat people with dignity and respect
• Strive for excellence in all that I do and coach others to be so
• Be enthusiastic, can do and always think how I can achieve the things that are asked of me
• Role model professional, excellent, and innovative behaviours
• Be calm when dealing with emergencies and crisis
• Be a reflective practitioner, aware of myself and challenge myself to develop my skills and knowledge
• Be flexible and creative in my work and help others to be so

Our Benefits:

If you choose to begin a career with our organisation, you are guaranteed:

• Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing.
• Enhanced annual leave entitlements, with the opportunity to buy and sell holiday.
• Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options.
• Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
• Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes.
• Real opportunities to develop in your profession.
• Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme.
• Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day!
• Access to discounts across lots of your favourite stores and online shopping sites.

The You Trust is committed to safeguarding and promoting the welfare of our clients. Applicants must be willing to undergo appropriate Adult and Child protection screening, including employment references and DBS check. Where a role involves engaging in regulated activity relevant to adults and/or children it is an offence to apply for the role if you have been barred from engaging in such regulated activity.