Overview
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We have an opening for a weekend team member in our Whitby store. The role will include but is not exhaustive, restocking, merchandising and customer service, cash handling. The position offered is: 14 hours Weekends Only (may suit college students). Our goal is to provide high class customer service and to increase the company\βs growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers\β needs and wants
- Welcome and greet customers
- Process sales through our Epos till system β Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Previous retail experience would be beneficial but is not essential as training will be given.
Qualifications
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay Rates (per Hour)
- Age 21+ Β£12.21
- 18-20 Β£10.00
- 16-17 Β£7.55
Job Type
- Part-time, Permanent
- Part-time hours: 14 hours per week
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Contact Detail:
The Yorkshire Trading Company Recruiting Team