At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards while processing sales.
- Company: Join a family-owned business with a friendly atmosphere and multiple locations.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Why this job: Gain valuable retail experience and develop your customer service skills in a supportive environment.
- Qualifications: Good communication skills and a friendly personality; retail experience is a plus but not required.
- Other info: Flexible weekend hours with opportunities for growth within the company.
Yorkshire Trading Company are a family owned and run business with 33 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional recruit to the weekend sales assistant team in our Leek store.
The position is offered at: 14 hours over days to include weekends on a rota basis and may include some early mornings
Our goal is to provide high class customer service and to increase the company\’s growth and revenue through sales maximisation
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers\’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Previous retail experience would be beneficial but is not essential as training will be given
Qualifications
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates (per hour)
- Age 21+ £11.44
- 18-20 £8.60
- 16-17 £6.40
#J-18808-Ljbffr
Weekend Sales Assistant employer: The Yorkshire Trading Company
Contact Detail:
The Yorkshire Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing high-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and friendly. A smart appearance can make a great first impression, and it shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details quickly and can consider you for the Weekend Sales Assistant role. Plus, it shows you're proactive!
We think you need these skills to ace Weekend Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly, helpful, and engaging side of you that matches our customer service focus. Don’t be afraid to be yourself!
Tailor Your Application: Make sure to tailor your application to the Weekend Sales Assistant role. Highlight any relevant experience or skills, even if they’re from different areas. We love seeing how your background can contribute to our team!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and concise, and make sure to proofread for any typos. A well-organised application shows us you pay attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Yorkshire Trading Company
✨Know Your Customer Service Basics
Brush up on your understanding of customer service principles. Since the role focuses heavily on providing high-class customer service, be ready to discuss how you would handle different customer scenarios and ensure satisfaction.
✨Showcase Your Communication Skills
This position requires good communication and interpersonal skills. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you successfully engaged with customers or resolved issues.
✨Familiarise Yourself with the Products
Even if you haven't worked in retail before, take some time to research common products sold in stores like Yorkshire Trading Company. Being able to describe product features and benefits will show your enthusiasm and readiness to learn.
✨Demonstrate a Friendly Attitude
The job calls for a friendly, helpful, and engaging personality. During the interview, let your natural warmth shine through. Smile, maintain eye contact, and be approachable—this will help convey that you’re a great fit for the team.