At a Glance
- Tasks: Deliver top-notch customer service and maintain a vibrant store atmosphere.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy generous annual leave, a pension scheme, and exclusive store discounts.
- Why this job: Be part of a dynamic team and enhance your retail skills while making customers smile.
- Qualifications: No experience needed; just bring your friendly personality and eagerness to learn.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
The predicted salary is between 10 - 12 £ per hour.
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide. We now have an opportunity for an additional recruit to the sales assistant team in our Selby store. The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings. Our goal is to provide high class customer service and to increase the company's growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Welcome and greet customers
- Process sales through our Epos till system - Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Qualifications
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates
- Age 21+ £12.21
- 18-20 £10.00
- 16-17 £7.55
Sales Assistant in Selby employer: The Yorkshire Trading Company
Contact Detail:
The Yorkshire Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Selby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are serious about joining the team. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our careers page and submit your application there. It’s straightforward and ensures your application gets to the right people quickly!
We think you need these skills to ace Sales Assistant in Selby
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that align with our goal of providing high-class customer service. It’s all about showing us why you’d be a great fit for our team!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Yorkshire Trading Company
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Think about how you would handle different customer scenarios and be ready to share examples of how you've provided excellent service in the past, even if it's from a different context.
✨Show Off Your Communication Skills
Since good communication is key for a Sales Assistant role, practice speaking clearly and confidently. You might want to prepare a few questions to ask the interviewer about the company or the role, showing that you're engaged and interested.
✨Familiarise Yourself with the Products
Take some time to research Yorkshire Trading Company and their product range. Being able to discuss specific products and their features during the interview will demonstrate your enthusiasm and readiness to contribute to the team.
✨Be Ready for Teamwork Questions
As a Sales Assistant, you'll be part of a team. Prepare to talk about your experiences working with others, how you handle conflicts, and how you contribute to a positive team environment. This will show that you can fit in well with their family-run ethos.