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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards while processing sales.
- Company: Join a family-owned business with a friendly atmosphere and multiple locations.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Why this job: Be part of a team that values customer satisfaction and personal growth.
- Qualifications: Retail experience is a plus, but training is provided for all skill levels.
- Other info: Flexible hours with opportunities for career advancement in a supportive environment.
Overview
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional 2 recruits to the sales assistant team in our Catterick store.
The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers\’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Qualifications
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates
- Age 21+ £12.21
- 18-20 £10.00
- 16-17 £7.55
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Sales Assistant employer: The Yorkshire Trading Company
Contact Detail:
The Yorkshire Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are serious about joining their team. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our careers page and submit your application there. It’s straightforward and ensures your application gets to the right people quickly!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that align with our goal of providing high-class customer service. It’s all about showing us why you’d be a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences, making it easier for us to see what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our family-run business and ready to be part of our exciting journey.
How to prepare for a job interview at The Yorkshire Trading Company
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Since the role focuses heavily on providing high-class customer service, be ready to discuss how you would handle different customer scenarios and ensure satisfaction.
✨Showcase Your Communication Skills
During the interview, demonstrate your communication skills by engaging with the interviewer. Use clear and friendly language, and don’t hesitate to ask questions about the company or the role. This shows your interest and helps build rapport.
✨Familiarise Yourself with the Products
Take some time to research Yorkshire Trading Company’s products. Being able to talk about their offerings and how they meet customer needs will impress the interviewer and show that you’re proactive and genuinely interested in the role.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, like dealing with a difficult customer or managing stock levels. Think of examples from your past experiences or hypothetical situations that highlight your problem-solving skills and customer focus.
