At a Glance
- Tasks: Deliver top-notch customer service and maintain a vibrant store atmosphere.
- Company: Yorkshire Trading Company, a family-run business with a friendly vibe.
- Benefits: Flexible hours, generous discounts, and 5.6 weeks annual leave pro rata.
- Why this job: Join a dynamic team and enhance your sales skills while having fun.
- Qualifications: Retail experience is a plus, but training is provided for all.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 10 - 12 £ per hour.
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E-commerce operation and outdoor events teams who trade nationwide. We now have an opportunity for additional recruits to the sales assistant team in our Pickering store. The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.
Our goal is to provide high class customer service and to increase the company's growth and revenue through sales maximisation.
Responsibilities- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Welcome and greet customers
- Process sales through our Epos till system - Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all company policies and procedures
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
5.6 weeks annual leave pro rata
Work place pension scheme
12.5% Discount at YTC Stores after a successful 6 week induction period
PayPay rates (per hour): Age 21+ £12.21, 18-20 £10.00, 16-17 £7.55
Sales Assistant in Pickering employer: The Yorkshire Trading Company
Contact Detail:
The Yorkshire Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Pickering
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the e-commerce side of things!
We think you need these skills to ace Sales Assistant in Pickering
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that align with our goal of providing high-class customer service. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can effectively communicate with our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at The Yorkshire Trading Company
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand what makes great service and be ready to share examples of how you've provided excellent service in the past, even if it's from a different context.
✨Show Off Your Communication Skills
Since good communication is key for a Sales Assistant role, practice speaking clearly and confidently. You might want to prepare a few scenarios where you successfully engaged with customers or resolved issues, as this will showcase your interpersonal skills.
✨Familiarise Yourself with the Products
Take some time to research the types of products Yorkshire Trading Company offers. Being knowledgeable about their offerings will not only impress your interviewers but also help you answer questions about product features and benefits effectively.
✨Be Ready for Role-Play Scenarios
Interviews for sales positions often include role-play exercises. Prepare yourself to demonstrate how you would handle a customer interaction. Think about how you would greet a customer, ascertain their needs, and suggest products that meet those needs.