At a Glance
- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a 12.5% discount, and a workplace pension.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and develop your retail skills while making customers happy.
- Qualifications: Experience in retail and strong communication skills are a plus.
The predicted salary is between 10 - 12 £ per hour.
Yorkshire Trading Company is a growing family-owned business with 38 stores throughout Yorkshire, Lincolnshire & the North East, a busy ecommerce operation, and Outdoor Events teams who trade nationwide. We have an opportunity for a Retail Store Supervisor to join the team in our Barnard Castle Store. The position is based on 32 hours over 4 days, to include some weekends on a rota basis. The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Duties to include but are not limited to:
- Assist the store manager in the day-to-day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
- Work on store displays, stock rotation, and put away
- Keep up-to-date with all of our products, services, and promotions
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters, suggesting items, delivering great, traditional customer service
- Contribute to the team effort by accomplishing related results as needed
- Cashing up duties as and when required
- Ensure pricing is correct
Benefits include:
- 5.6 weeks annual leave (pro rata)
- 12.5% discount after a 6-week induction period
- Workplace pension scheme
Job Types: Part-time, Permanent
Part-time hours: 32 hours over 4 days, to include some weekends on a rota basis.
Store Supervisor in Barnard Castle employer: The Yorkshire Trading Company
Yorkshire Trading Company is an excellent employer that values its employees and fosters a supportive work culture. With a focus on employee growth, the company offers training opportunities and a generous 12.5% discount after a short induction period, making it an attractive place for those seeking meaningful retail careers in the picturesque Barnard Castle area. Join a family-owned business that prioritises traditional customer service and teamwork, ensuring a rewarding experience for both staff and customers alike.
Contact Details:
The Yorkshire Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Barnard Castle
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Yorkshire Trading Company, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Supervisor in Barnard Castle
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Yorkshire Trading Company that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Yorkshire Trading Company will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Yorkshire Trading Company and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Yorkshire Trading Company
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Yorkshire Trading Company, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Yorkshire Trading Company!
