Closing Date: 08/11/2026
Location/Division: Leicester
Senior Housekeeper
Salary: £16,861 pro-rata per annum (£26,978 FTE)
Working Hours: 25 hours per week, Monday to Friday (5 hours per day)
Location: YMCA Leicestershire, East Street (with cover across other sites)
Help create a safe, welcoming place for young people to call home
YMCA Leicestershire believes everyone has strengths, talents and the potential to thrive.
We are looking for a reliable and caring Senior Housekeeper to keep our accommodation, communal areas and working spaces clean, safe and welcoming. Your work will help residents, colleagues and visitors feel comfortable, respected and valued.
You will work thoughtfully in people’s homes, protecting their privacy and dignity while encouraging pride, independence and shared responsibility for their surroundings.
The role
You will:
- Clean communal kitchens, bathrooms, corridors, stairwells, offices and accommodation areas.
- Vacuum carpets, mop floors, clean ovens, surfaces, walls and internal windows, and dispose of waste appropriately.
- Keep external areas clear of litter and support the cleanliness of The Y Theatre.
- Thoroughly prepare vacant rooms, ensuring furniture, equipment and clean bedding are ready for new residents, and launder used linen.
- Act as the main point of contact for housekeeping cover across all sites.
- Identify and report hazards, damage, maintenance needs and safeguarding concerns.
- Liaise with Transition Coaches when mid-occupancy cleans are needed.
- Follow risk assessments, COSHH, infection-control and health and safety procedures.
- Use products, equipment and energy responsibly, and request stock when needed.
- Plan your workload, maintain simple records and complete tasks to agreed standards.
About you:
You will be warm, respectful and non-judgemental, with:
- Experience cleaning domestic, residential, hospitality or similar shared environments.
- An understanding of safe cleaning methods, hygiene, manual handling and the safe use and storage of cleaning products.
- The ability to recognise and report maintenance, safety and safeguarding concerns.
- The ability to follow written instructions and maintain straightforward records.
- A reliable, organised and conscientious approach, with the confidence to work independently and use your initiative.
- The flexibility to work across more than one site when providing cover.
- A commitment to high standards, inclusion and treating others with kindness.
No formal qualification is required, but you must be willing to complete all mandatory training. An NVQ Level 1 in Cleaning and a driving licence are desirable.
What we offer:
- A supportive, values-led culture; regular supervision and professional development
- 6.6 weeks’ annual leave, including bank holidays (pro-rata), Birthday leave, service leave (pro-rata), company sick pay, pension and health cash plan, free on-site gym, menopause welfare leave, complimentary Y Theatre tickets and Blue Light card eligibility.
- Appointment is subject to proof of eligibility to work in the UK, two satisfactory references and a basic DBS check.
About YMCA Leicestershire:
YMCA Leicestershire is a vibrant charity offering supported accommodation for young people aged 16 - 25, homeless services, children’s residential care, sports facilities and The Y Theatre, Leicester’s oldest theatre. Our vision is for every young person to have a safe place to call home and the support they need to create lasting change in their lives.
Safeguarding Statement:
We are dedicated to upholding best practices to ensure the safety and well-being of children, young people, and adults at risk. Our goal is to create an environment free from harm and abuse. If harm or abuse is identified or suspected, YMCA expects staff and volunteers to take appropriate action by responding and referring in line with our policies and operational procedures.
EDI Statement:
At YMCA Leicestershire, we are committed to building an inclusive workplace that celebrates diversity and values the unique contribution of every individual. We welcome applications from people of all backgrounds, identities and experiences, and we are especially keen to hear from those who are currently underrepresented in our organisation and the wider charity sector.
We are dedicated to creating a safe and supportive environment where everyone feels respected, empowered, and able to thrive. If you require any adjustments to the recruitment process, please let us know and we will do our best to support you.
GDPR Statement:
Applicants personal data will be handled in accordance with YMCA Leicestershire’s Data Protection and Privacy Policy.
